Airport Emergency Response Planning Training Course

Duration 10 days 17 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Airport Operations Managers, Emergency Planning Officers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-AM-004

Before you join: Participants should understand basic airport operations, including airside access, terminal functions, airport stakeholders and common safety responsibilities.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Airport emergencies demand coordinated action by airport operators, rescue and firefighting services, air traffic services, airlines, security teams, medical providers and public authorities. A plan that exists only to meet a regulatory requirement will not control an aircraft accident, fuel spill, terminal fire, bomb threat, hazardous materials release or mass-casualty event. Emergency planning must define command, communications, resources, mutual aid, family assistance, recovery priorities and evidence preservation before an incident occurs.

This course teaches participants to develop and maintain an airport emergency plan aligned with ICAO Annex 14, ICAO Doc 9137 Part 7 and airport safety-management principles. Participants assess credible hazards, set planning assumptions, establish incident command arrangements, map response roles, prepare notification and communications procedures, and specify facilities and equipment. They also address aircraft accident response, aerodrome rescue and firefighting coordination, medical triage, crisis communications, business continuity and post-occurrence review.

Teaching combines focused instructor briefings with airport cases, plan-review workshops, tabletop simulations and structured group work. Participants apply each method to an airport or airport-type scenario from the first week, progressively building the sections of an emergency response plan. They leave with a reviewed airport emergency response planning pack containing hazard assessments, command structures, checklists, exercise records and improvement actions that can be adapted for their own airport.

The course suits airport personnel who contribute to emergency preparedness, operational resilience or regulatory compliance and need to work confidently with internal departments and external response agencies.

What you will be able to do

  • Assess airport emergency hazards using scenario-based risk assessment and planning assumptions
  • Draft an airport emergency plan structure aligned with ICAO emergency planning guidance
  • Define incident command, emergency operations centre and mutual-aid coordination arrangements
  • Develop notification, communications and stakeholder contact procedures for major incidents
  • Prepare response checklists for aircraft accidents, fires, hazardous materials and security events
  • Design tabletop and full-scale emergency exercises with measurable evaluation criteria
  • Conduct post-exercise and post-incident reviews using corrective action management methods
  • Present a complete airport emergency response plan and implementation roadmap

Benefits of attending

For you

  • Produce credible airport emergency plan sections rather than relying on generic procedures
  • Lead structured coordination discussions with responders, airlines and public authorities
  • Identify gaps between written arrangements, available resources and response capabilities
  • Run emergency exercises that produce defensible findings and corrective actions
  • Build evidence of practical emergency-planning capability for airport operational roles

For your organisation

  • Improves readiness for aircraft accidents, terminal incidents and mass-casualty events
  • Clarifies responsibilities between airport departments and external response agencies
  • Strengthens audit evidence for emergency-planning and exercise requirements
  • Reduces confusion, delays and duplicated actions during initial incident response
  • Creates a prioritised improvement register for facilities, equipment, procedures and training

Course modules

17 modules over 10 days

Participants can explain the purpose, scope and governance of an airport emergency plan.

  • Airport emergency plan purpose, scope, activation thresholds and governance arrangements
  • ICAO Annex 14 emergency planning obligations for certified aerodromes
  • ICAO Doc 9137 Part 7 planning guidance and terminology
  • Airport operator duties alongside state, municipal and mutual-aid responsibilities
  • Emergency preparedness within the airport safety management system framework
  • Plan hierarchy linking policy, procedures, checklists, maps and contact lists

Participants can create planning scenarios from airport hazards and operational exposure.

  • Hazard register review using aircraft movements, infrastructure and local threat data
  • Scenario-based risk assessment using likelihood, consequence and control effectiveness
  • Aircraft accident scenarios on-airport, off-airport and adjacent water approaches
  • Terminal fire, structural collapse and utility-failure planning assumptions
  • Security incidents including unlawful interference, suspicious items and active threats
  • Hazardous materials releases from cargo, fuel systems and maintenance activities

Participants can structure an airport emergency plan for rapid use during incidents.

  • Modular plan architecture separating common procedures from scenario-specific annexes
  • Document control, approval authorities, revision cycles and distribution records
  • Activation criteria stated through observable triggers and delegated authority
  • Quick-reference action cards for duty managers and operational supervisors
  • Airport grid maps, rendezvous points and controlled-access route plans
  • Contact directories maintained through ownership, verification and escalation rules

Participants can define command structures and coordination roles for airport emergencies.

  • Incident Command System principles applied to airport multi-agency response
  • Incident commander responsibilities, transfer-of-command procedures and command-post selection
  • Emergency operations centre functions for strategic coordination and resource allocation
  • Unified command arrangements between airport, police, fire and medical agencies
  • Span of control, functional sections and incident action planning cycles
  • Authority matrices distinguishing operational command from executive crisis management

Participants can establish workable response arrangements with internal and external stakeholders.

  • Stakeholder mapping across airport departments, airlines, handlers and concessionaires
  • Mutual-aid agreements defining resources, response times, costs and authority
  • Memoranda of understanding with hospitals, police, fire and civil defence
  • Air traffic services coordination during runway closures and aircraft diversions
  • Airline responsibilities for passengers, crew, baggage and aircraft recovery
  • Liaison officer roles connecting responding agencies with airport command

Participants can design notification and communications procedures that support coordinated decisions.

  • Initial notification matrix using incident type, severity and notification deadlines
  • Message templates for responders, airport leadership, airlines and regulators
  • Common operating picture requirements for status, casualties, hazards and resources
  • Radio interoperability, fallback communications and communication discipline protocols
  • Emergency public-address messages for terminal evacuation and sheltering instructions
  • Communications logs preserving decision records, timestamps and message ownership

Participants can prepare coordinated airport actions for aircraft accidents and serious incidents.

  • Aircraft accident response phases from alarm receipt through site handover
  • Aerodrome rescue and firefighting deployment based on aircraft category requirements
  • Runway incursion, excursion and disabled-aircraft response coordination procedures
  • Off-airport accident arrangements with local authorities and landowners
  • Survivor extraction priorities, passenger accountability and crew information management
  • Accident-site protection supporting investigation, evidence preservation and access control

Participants can align airport emergency plans with fire, rescue and medical response capabilities.

  • Rescue and firefighting service capabilities, response routes and staging areas
  • Mass-casualty triage using START principles and casualty collection points
  • Ambulance loading zones, hospital coordination and patient distribution plans
  • Fire compartmentation, smoke control and terminal evacuation decision criteria
  • Responder safety zones, personal protective equipment and accountability procedures
  • Medical supply caches, mortuary arrangements and fatality management coordination

Participants can integrate security and hazardous materials procedures into emergency plans.

  • Security incident command for bomb threats, suspicious items and evacuations
  • Threat assessment factors guiding shelter-in-place, evacuation and operational restrictions
  • Hazardous materials identification using shipping papers, labels and safety data
  • Hot, warm and cold zones for contamination control operations
  • Decontamination corridors, casualty management and responder entry-control procedures
  • Coordination with dangerous-goods specialists, police and environmental authorities

Participants can plan responses to terminal, landside and critical-infrastructure incidents.

  • Terminal evacuation modelling using exit capacity, assembly areas and accessibility needs
  • Crowd management controls during disruptions, evacuations and family reunification
  • Landside traffic plans for emergency vehicles, media and passenger access
  • Power, water, fuel and communications failures affecting airport continuity
  • Alternative processing locations for check-in, screening and passenger welfare
  • Structural damage assessment, cordons and controlled re-entry authorisation

Participants can prepare communications and family-assistance arrangements following major events.

  • Crisis communication objectives distinguishing confirmed facts from operational assumptions
  • Spokesperson protocols, media briefing schedules and approval responsibilities
  • Holding statements prepared for aircraft accidents, evacuations and service disruptions
  • Social media monitoring, rumour control and public-information correction procedures
  • Family assistance centre functions, privacy controls and survivor support services
  • Passenger manifest coordination, next-of-kin notification and information release restrictions

Participants can integrate operational recovery and business continuity into emergency arrangements.

  • Recovery objectives for safety, passenger welfare, infrastructure and flight operations
  • Business impact analysis identifying critical airport services and recovery priorities
  • Runway reopening decisions based on inspections, debris clearance and risk controls
  • Terminal recovery sequencing for systems, tenants, passengers and staff
  • Continuity strategies for fuel supply, baggage systems and information technology
  • Transition criteria from incident command to normal operational management

Participants can design an exercise programme that tests plans, roles and response capability.

  • Exercise programme design using discussion-based, tabletop, functional and full-scale formats
  • SMART exercise objectives linked to identified emergency plan requirements
  • Master scenario events list construction with injects, timings and controllers
  • Observer guides measuring decisions, communications, resource deployment and safety
  • Simulation safety management covering participants, vehicles, pyrotechnics and public access
  • After-action reports separating observations, root causes and corrective actions

Participants can evaluate emergency readiness and manage improvement actions to closure.

  • Capability assessment comparing required functions with available people and resources
  • Gap analysis using plan reviews, exercise evidence and incident findings
  • Root cause analysis through five whys and causal-factor charting
  • Corrective action registers with owners, deadlines, evidence and closure criteria
  • Prioritisation matrix balancing life safety, regulatory exposure and implementation effort
  • Management review dashboards tracking overdue actions and readiness indicators

Participants can establish a sustainable process for maintaining emergency response readiness.

  • Annual maintenance calendar for contacts, procedures, maps, training and exercises
  • Change-management triggers following construction, new routes or organisational restructuring
  • Competency matrices for duty managers, emergency coordinators and liaison officers
  • Audit trails demonstrating plan distribution, familiarisation and exercise participation
  • Supplier and tenant emergency obligations monitored through contractual requirements
  • Internal assurance reviews aligned with safety-management audit programmes

Participants can assemble interoperable plan sections into a controlled airport emergency plan.

  • Planning assumptions converted into concise operational response procedures
  • Cross-referencing command structures, notification matrices and scenario-specific checklists
  • Consistency checks between maps, contact lists, routes and assembly points
  • Role-based review of plan usability under time-critical incident conditions
  • Version-control register prepared for approval, publication and periodic review
  • Implementation roadmap sequencing training, agreements, equipment and exercise actions

Participants can build, review and present a complete airport emergency response plan for a defined airport scenario.

  • Scenario profile defining airport context, hazards, stakeholders and planning assumptions
  • Emergency plan sections assembled into a coherent controlled document
  • Incident command chart, emergency operations centre and liaison arrangements
  • Notification matrix, communications procedures and public-information message templates
  • Response checklists covering aircraft accident, terminal fire and hazardous materials
  • Exercise design, corrective action register and implementation timetable presented
  • Peer review against ICAO guidance, usability criteria and stated assumptions

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Airport emergency plan template
  2. Scenario-based airport hazard assessment
  3. Incident command and coordination chart
  4. Emergency notification and communications matrix
  5. Emergency exercise design pack
  6. Corrective action and implementation register

Who should attend

  • Airport Operations Managers — responsible for coordinated airside and terminal incident response
  • Emergency Planning Officers — tasked with developing, testing and maintaining emergency plans
  • Airport Safety Managers — connecting emergency preparedness with safety-management processes
  • Rescue and Firefighting Service Officers — coordinating airport firefighting and external responders
  • Airport Security Managers — preparing command arrangements for security-related emergencies
  • Airline Station Managers — coordinating passenger, crew and aircraft recovery during disruptions

Skills and tools covered

Emergency plan designIncident command coordinationAirport risk assessmentCrisis communicationsExercise programme managementCorrective action tracking

Tools and standards

ICAO Annex 14, Volume I, ICAO Doc 9137 Part 7, ICAO Doc 9859, Incident Command System

How the course runs

Training methodology

Short instructor briefings introduce ICAO requirements, planning methods and airport response models. Participants analyse realistic airport incidents, review plan extracts, map stakeholder responsibilities and work through tabletop decision points. Group simulations test notification, command, communications and recovery choices under time pressure. Facilitated peer review compares draft plan sections against stated assumptions and evaluation criteria. Individual application planning helps participants transfer templates, findings and improvement actions to their own airport or operational setting.

Requirements and prerequisites

Participants should understand basic airport operations, including airside access, terminal functions, airport stakeholders and common safety responsibilities. Experience in airport operations, safety, security, rescue and firefighting, business continuity, airline station management or public emergency services is useful. Participants should be prepared to read procedures, discuss operational scenarios and contribute examples from their workplace. Prior emergency-command qualifications, firefighting certification, medical training or detailed knowledge of ICAO documentation are not required. The course explains the planning concepts before applying them to airport cases.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need familiarity with basic airport operations or an associated emergency-response function. Specialist firefighting, medical or incident-command certification is not required.

Bring a current airport emergency plan, exercise report or procedure if organisational policy permits. Participants without documents can use the provided airport scenario and templates.

It is designed for airport operations, safety, security, emergency planning and rescue-service personnel, plus airline and public-agency representatives. It is most useful for people who write, review, test or activate airport emergency arrangements.

This course focuses on designing, governing, testing and improving the airport-wide emergency plan. It addresses command arrangements and firefighting coordination, but it does not replace operational incident-command or rescue-and-firefighting qualifications.

Participants can use the plan template, hazard assessment, notification matrix and exercise materials to review their existing arrangements. The implementation register helps turn identified gaps into assigned improvement actions.

Each day runs from 08:30 to 16:30, providing about 6.5 contact hours. The first week establishes planning foundations and response arrangements; the second week covers recovery, exercising, assurance and the final plan capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.