Container Terminal Operations Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Terminal Operations Supervisors, Yard Planners and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-MP-009

Before you join: Participants should have basic familiarity with container terminal activities, shipping documentation or port logistics.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Container terminals must turn vessel calls quickly while controlling yard congestion, equipment conflicts, gate queues, safety exposure and operating cost. A delay in berth allocation, a poor discharge sequence or an unbalanced yard block can disrupt crane productivity, truck turnaround and vessel departure windows. Terminal supervisors, planners and operations managers need to make decisions from vessel schedules, stowage data, equipment availability and live terminal operating system information.

This course develops the practical planning and control skills required to manage container terminal flows from berth to gate. Participants learn berth window planning, quay crane allocation, vessel work sequencing, yard zoning, import and export stack strategies, equipment dispatch, gate appointment management and intermodal coordination. The programme also covers terminal operating system workflows, operational KPIs, maintenance coordination, dangerous goods controls, reefer monitoring, incident response and carbon-conscious operating decisions.

Teaching combines short technical briefings with port cases, planning workshops, group decision exercises and terminal-flow simulations. Participants progressively build a terminal operating plan using realistic vessel, yard, gate and equipment data. The final capstone requires them to review a simulated terminal situation, prepare a coordinated recovery plan and present operating decisions supported by productivity, capacity and service measures. Participants receive a certificate of completion after the 10-day instructor-led programme.

The course is suited to professionals working in container terminals, port authorities, shipping lines, logistics providers and inland container depots. It is particularly relevant for staff moving from operational supervision into planning, control room, yard management or terminal performance roles.

What you will be able to do

  • Develop berth window and quay crane allocation plans using vessel workload data
  • Prepare vessel work sequences from bay plans, stowage constraints and crane intensity targets
  • Design yard block strategies for import, export, transhipment and reefer containers
  • Apply terminal operating system workflows to control container moves and exceptions
  • Calculate berth, crane, yard, gate and equipment productivity indicators
  • Coordinate rubber-tyred gantry cranes, straddle carriers, trucks and maintenance windows
  • Assess operational risks using bow-tie analysis, incident controls and escalation procedures
  • Produce and present an integrated container terminal operating and recovery plan

Benefits of attending

For you

  • Plan vessel calls with defensible berth, crane and labour assumptions
  • Reduce avoidable rehandles through disciplined yard allocation decisions
  • Interpret terminal dashboards and challenge weak productivity explanations
  • Coordinate recovery actions during late vessels, equipment failures and yard congestion
  • Build evidence for progression into planning, control room or operations management roles

For your organisation

  • Improved berth utilisation and quay crane productivity through stronger planning discipline
  • Lower yard congestion, rehandles and truck waiting time
  • More reliable communication between vessel, yard, gate and maintenance teams
  • Faster operational recovery from schedule disruption and equipment unavailability
  • Better use of terminal data for service, cost and safety decisions

Course modules

19 modules over 10 days

Participants can map the physical, information and decision flows of a container terminal.

  • Container terminal flow from berth through yard, gate and intermodal interfaces
  • Roles of terminal operator, port authority, carrier and landside stakeholders
  • Import, export, transhipment and empty container operating cycles compared
  • Terminal service commitments, berth windows and vessel departure reliability
  • Container status milestones from discharge through release and gate-out
  • Control points linking quay operations, yard planning and truck dispatch

Participants can interpret the main data sets used for terminal planning and control.

  • ISO 6346 container identification, size, type and check-digit structure
  • BAPLIE messages and bay plans used for vessel planning
  • COPRAR and COPARN messages supporting load and discharge instructions
  • Container attributes affecting handling: weight, reefer, dangerous goods and customs
  • Terminal master data for blocks, slots, equipment and gate lanes
  • Data-quality checks for duplicate records, status conflicts and missing weights

Participants can prepare berth plans that balance vessel windows, berth constraints and service priorities.

  • Berth occupancy calculated from vessel length, draft and working duration
  • Priority rules for contractual windows, feeder connections and service recovery
  • Tidal restrictions, air draft limits and nautical access constraints
  • Prepare berth gantt charts from estimated arrival and departure data
  • Buffer assumptions for pilotage, mooring, unberthing and weather delays
  • Conflict resolution between overlapping vessel calls and berth preferences

Participants can allocate quay cranes using workload, crane intensity and interference constraints.

  • Gross moves, net moves and crane productivity measures distinguished
  • Crane intensity derived from planned moves and vessel working time
  • Assign quay cranes using outreach, lift capacity and rail constraints
  • Crane interference rules for adjacent bays and safety separation
  • Move-count balancing across cranes during vessel operations
  • Reallocation triggers following crane breakdown, late arrival or stowage changes

Participants can translate stowage information into workable discharge and load sequences.

  • Bay, row and tier coordinates interpreted from vessel bay plans
  • Discharge sequences aligned with yard space and delivery priorities
  • Loading sequences checked against cut-off, stability and stowage requirements
  • Hatch-cover moves, lashing operations and crane stoppages scheduled
  • Restows and over-stows identified before quay work begins
  • Reconcile vessel planner changes with terminal execution instructions

Participants can assess yard capacity and establish practical block allocation rules.

  • Yard geometry: blocks, bays, rows, tiers and transfer lanes
  • Static capacity distinguished from usable capacity under operating constraints
  • Calculate occupancy rates by block, container category and dwell time
  • Stack height limits determined by equipment, safety and container condition
  • Reserve buffer slots for peaks, rehandles and operational recovery
  • Map traffic routes separating internal tractors, trucks and pedestrians

Participants can plan import stacks that support fast, controlled cargo release.

  • Import stack allocation based on consignee, customs status and dwell
  • Segregate holds, inspections, damaged units and unclaimed containers
  • Delivery appointment demand translated into block and equipment requirements
  • Rehandle risk assessed through stack depth, height and retrieval sequence
  • Customs release status checked before gate-out instruction approval
  • Empty return flows separated from import delivery traffic patterns

Participants can position export and transhipment containers for reliable vessel loading.

  • Export receiving windows aligned with vessel cut-off and stowage sequence
  • Pre-marshalling plans built from load lists and yard locations
  • Transhipment connections prioritised by onward vessel departure windows
  • Stack by port, weight, hazardous class and refrigerated requirement
  • Late export arrivals managed through exception zones and escalation rules
  • Yard reshuffles controlled through planned housekeeping move limits

Participants can apply operating controls for containers requiring specialist handling and monitoring.

  • Reefer plug planning matched to power capacity and monitoring rounds
  • IMDG Code segregation principles applied to yard storage locations
  • Dangerous goods declarations checked against container and booking records
  • Out-of-gauge and heavy-lift units assigned suitable storage positions
  • Damaged containers isolated using inspection, reporting and handling controls
  • Emergency access routes maintained around reefer and hazardous cargo areas

Participants can match equipment fleets and dispatch rules to planned container flows.

  • Rubber-tyred gantry, rail-mounted gantry and straddle carrier operating patterns
  • Internal tractor fleet sizing based on cycle time and move demand
  • Dispatch rules compared: fixed assignment, pooling and dynamic allocation
  • Queue lengths monitored at quay, transfer points and yard blocks
  • Travel-distance reduction through pairing, dual cycles and route discipline
  • Battery charging, fuelling and shift handover integrated into availability plans

Participants can design gate controls that reduce truck waiting and transaction failures.

  • Gate process mapped from appointment booking through exit confirmation
  • Optical character recognition and RFID functions within gate workflows
  • Truck turnaround time separated into queue, transaction and service components
  • Appointment systems matched to hourly gate and yard capacity
  • Exception lanes managed for documentation, damage and weight discrepancies
  • Weighbridge controls applied to verified gross mass and road limits

Participants can coordinate terminal plans with rail, barge and inland container movements.

  • Rail window planning aligned with train length and wagon sequence
  • Barge exchanges scheduled around berth, yard and equipment capacity
  • Pre-advice records checked before inland transport arrival
  • Transfer stacks designed for rapid rail and barge retrieval
  • Intermodal cut-off controls linked to vessel connection commitments
  • Handover procedures reconcile terminal inventory with inland operator records

Participants can use terminal operating system logic to manage moves, holds and operational exceptions.

  • Terminal operating system functions for planning, execution and inventory control
  • Move orders generated from vessel, yard and gate instructions
  • Equipment control interfaces transmit jobs, positions and completion status
  • Exception codes managed for misdeclared, damaged and missing containers
  • Manual overrides controlled through authorisation, logging and reconciliation
  • Shift handover reports capture unresolved exceptions and priority actions

Participants can calculate, interpret and act on terminal performance indicators.

  • Vessel turnaround measured from all-fast through unberthing completion
  • Gross crane rate and net crane rate calculated correctly
  • Yard productivity tracked through moves, rehandles and equipment utilisation
  • Gate service performance measured by truck turnaround and appointment adherence
  • Dwell time analysed by cargo category, customer and customs status
  • Daily performance boards linked to accountable recovery actions

Participants can incorporate equipment condition and maintenance constraints into operating plans.

  • Planned maintenance windows incorporated into equipment deployment schedules
  • Mean time between failures and mean time to repair interpreted
  • Pre-shift inspections identify defects requiring immediate isolation
  • Critical spare parts linked to equipment availability and repair priorities
  • Maintenance and operations coordinate release-to-service decisions
  • Condition-based maintenance signals used for intervention planning

Participants can apply operational controls for terminal safety, security and environmental risks.

  • Bow-tie analysis identifies preventive and recovery controls for incidents
  • Pedestrian segregation rules applied around mobile plant operating zones
  • Lockout-tagout procedures controlled during equipment maintenance and repair
  • ISPS Code access controls integrated with terminal gate procedures
  • Spill response arrangements address fuel, hydraulic oil and dangerous goods
  • Idle-time reduction and equipment utilisation support emissions management

Participants can coordinate operational recovery during major terminal disruptions.

  • Recovery priorities set using safety, vessel departure and cargo commitments
  • Late vessel arrivals assessed against berth and crane plan impacts
  • Weather stoppages managed through restart criteria and backlog sequencing
  • Equipment failures trigger dispatch changes, maintenance escalation and customer updates
  • Yard congestion relieved through diversions, housekeeping and gate restrictions
  • Shift control meetings assign actions, owners, deadlines and escalation thresholds

Participants can prepare capacity plans for seasonal peaks, schedule changes and infrastructure constraints.

  • Forecast container volumes using service schedules, seasonality and dwell assumptions
  • Berth capacity tested against vessel bunching and crane availability
  • Yard capacity scenarios model occupancy, dwell and stack-height limits
  • Gate capacity matched to hourly truck arrivals and transaction times
  • Peak readiness plans define overflow areas, labour and equipment contingencies
  • Capital and process options compared using throughput and service impacts

Participants can build, review and present a complete terminal operating and disruption recovery plan.

  • Consolidate berth, crane, yard, gate and equipment planning assumptions
  • Build a vessel-call plan from schedules, move counts and constraints
  • Prepare yard allocation maps for import, export and transhipment flows
  • Calculate productivity, occupancy, turnaround and equipment availability indicators
  • Test the plan against simulated disruptions and competing service priorities
  • Present recovery decisions, control measures and expected performance outcomes

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Berth window and quay crane allocation template
  2. Yard block capacity and occupancy model
  3. Import, export and transhipment allocation plan
  4. Terminal productivity KPI dashboard specification
  5. Shift disruption recovery action plan
  6. Integrated container terminal operating plan

Who should attend

  • Terminal Operations Supervisors — need structured methods for controlling shift performance and exceptions
  • Yard Planners — need stronger block planning, rehandle control and capacity forecasting skills
  • Vessel Planners — need to align stowage information with quay crane and berth plans
  • Terminal Control Room Staff — need consistent decision rules for equipment, yard and gate disruptions
  • Port Operations Managers — need performance measures and recovery plans for terminal-wide coordination
  • Shipping Line and Logistics Coordinators — need to understand terminal constraints affecting cargo delivery

Skills and tools covered

Berth and crane planningYard capacity managementTerminal productivity analysisEquipment dispatch controlGate flow managementOperational risk control

Tools and standards

ISO 6346, IMDG Code, ISPS Code, Bow-tie analysis

How the course runs

Training methodology

The course uses short instructor briefings to introduce terminal planning concepts, followed by port cases, group planning tasks, data interpretation and operational simulations. Participants work with vessel schedules, bay plans, yard inventories, equipment availability reports and gate demand profiles. Facilitated reviews compare planning choices against productivity, capacity, safety and customer-service implications. Each participant develops components of a terminal operating plan during the first week, then tests and refines them against disruptions during the second week.

Requirements and prerequisites

Participants should have basic familiarity with container terminal activities, shipping documentation or port logistics. Experience in a terminal, depot, shipping line, freight forwarder, port authority or transport operation is useful. Participants should be comfortable reading simple operational tables, vessel schedules and container movement data. Prior knowledge of a specific terminal operating system, optimisation software, engineering discipline or port management qualification is not required. The course explains core terminal terminology before moving into planning and control methods.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic container terminal, shipping or logistics activities. Prior experience with a terminal operating system or berth-planning software is useful but not required.

Participants should bring a laptop if possible, along with non-confidential examples of vessel schedules, yard reports or operating issues they face. Course materials and planning data sets are provided.

The course is designed for terminal supervisors, yard planners, vessel planners, control room staff and operations managers. Shipping line, port authority, depot and inland logistics personnel also benefit from understanding terminal constraints.

This course concentrates on the operating decisions inside a container terminal: berth, quay, yard, gate, equipment and disruption control. It spends less time on port policy, shipping markets, chartering or maritime law.

Participants can use the planning templates, KPI definitions and recovery methods for current vessel calls, yard capacity reviews and gate performance discussions. The final operating plan can be adapted to their own terminal or depot.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week builds core berth, quay, yard and gate planning skills; the second week focuses on control systems, performance, disruption recovery and the capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.