Container Shipping and Supply Chain Operations Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Container Shipping Managers, Freight Forwarding Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-MP-007

Before you join: Participants should have basic familiarity with international freight, logistics operations or supply chain planning, gained through work experience or prior study.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Container shipping depends on coordinated commercial, vessel, terminal, equipment, inland transport and documentation decisions. A profitable service can still lose money through poor capacity allocation, empty-container imbalances, weak rate discipline, terminal delays, detention exposure or unreliable milestone data. Shippers and freight forwarders face related pressures: selecting dependable services, controlling total landed cost, securing equipment and responding quickly when cargo is rolled, delayed or misrouted.

This course examines how container shipping services are designed, sold, operated and measured. Participants analyse trade-lane economics, service strings, vessel capacity, equipment cycles, port calls, carrier pricing, contracts, booking controls and revenue-management decisions. They apply practical methods for forecasting bookings, setting capacity controls, calculating contribution by trade lane, managing demurrage and detention exposure, and monitoring shipment milestones. The course also covers bills of lading, Verified Gross Mass, Incoterms 2020, dangerous-goods cut-offs, EDI messages, cargo claims and disruption response.

Teaching combines short practitioner briefings with shipping-line, terminal, forwarder and shipper cases. Group work uses realistic booking, equipment, schedule and pricing data, while simulations examine capacity allocation and disruption decisions. Participants build a reusable container service performance pack containing a trade-lane analysis, capacity and equipment controls, shipment exception process, commercial checklist and action plan. A certificate of completion is issued to participants who complete the course.

The course is suited to professionals working for carriers, NVOCCs, freight forwarders, ports, terminals, beneficial cargo owners and logistics providers. It is particularly useful for those who need to connect commercial commitments with the operational realities of vessel schedules, terminal processes and inland cargo movement.

What you will be able to do

  • Analyse container trade-lane economics using demand, capacity, equipment and cost data
  • Design service-string and port-rotation options using transit, frequency and reliability criteria
  • Forecast equipment requirements and manage empty-container repositioning decisions
  • Construct freight quotations using ocean rates, surcharges, accessorial charges and Incoterms 2020
  • Apply booking-curve analysis and bid-price controls to allocate scarce vessel capacity
  • Control shipment execution using cut-offs, VGM, bills of lading and milestone exceptions
  • Measure service profitability using trade-lane contribution, utilisation and yield indicators
  • Prepare an operational improvement plan for a current container shipping route or customer portfolio

Benefits of attending

For you

  • Improve confidence when discussing rates, capacity, equipment and schedule performance with carriers
  • Build practical ability to diagnose rolled cargo, delayed containers and excess free-time charges
  • Apply revenue-management concepts to booking acceptance and customer allocation decisions
  • Interpret carrier quotations, service contracts and Incoterms 2020 with greater precision
  • Produce credible trade-lane performance analyses for managers and customers

For your organisation

  • Improve vessel-space allocation and reduce low-contribution cargo acceptance
  • Reduce empty-container repositioning cost through stronger equipment cycle controls
  • Limit demurrage, detention and cargo-delay exposure through earlier exception management
  • Strengthen freight procurement decisions with comparable total-landed-cost analysis
  • Improve service reliability reporting across carriers, terminals, forwarders and inland providers

Course modules

10 modules over 5 days

Participants can map the container shipping value chain and assess trade-lane commercial drivers.

  • Container shipping value chain: carriers, terminals, forwarders, shippers and inland providers
  • Trade-lane economics, cargo flows, imbalances and directional equipment requirements
  • Service strings, port rotations, transhipment hubs and feeder-network design
  • Alliance structures, vessel-sharing agreements and slot-charter commercial implications
  • SCOR Digital Standard processes linking plan, source, deliver, return and enable
  • Mapping handoffs from booking acceptance through empty return and invoicing

Participants can forecast equipment needs and identify actions to improve container cycle time.

  • Container types, ISO size codes, payload limits and cargo suitability
  • Equipment cycle-time analysis using gate moves, dwell and repositioning days
  • Forecasting empty-container demand from bookings, release orders and expected returns
  • Street turns, triangulation and depot planning to reduce empty repositioning
  • Reefer monitoring, plug capacity, pre-trip inspection and genset controls
  • Damage coding, repair estimates and interchange responsibility under IICL criteria

Participants can compare service-network options and allocate vessel capacity by trade lane.

  • Service design balancing transit time, frequency, port cost and reliability
  • Port-pair demand matrices and weekly capacity allocation by trade lane
  • Vessel capacity planning: nominal, intake and effective capacity calculations
  • Selecting hub-and-spoke, direct-call and relay routings using total landed cost
  • Schedule recovery options: speed, port omission, inducement call and blank sailing
  • Analysing port productivity, berth windows and nautical constraints before deployment

Participants can construct freight quotations and assess the commercial terms of container contracts.

  • Segmentation by commodity, customer value, volume commitment and service sensitivity
  • Quotation construction from ocean freight, surcharges, origin and destination charges
  • Incoterms 2020 allocation of cost, risk, carriage and documentary responsibilities
  • Service contracts, minimum quantity commitments and space-protection provisions
  • Spot, named-account and tender pricing approaches for containerised freight
  • Credit controls, payment terms and dispute escalation in freight collections

Participants can apply revenue-management controls to improve yield and contribution from available space.

  • Revenue management objectives: yield, contribution, utilisation and customer retention
  • Forecasting bookings, no-shows and rollovers using booking-curve analysis
  • Bid-price controls and marginal contribution tests for scarce vessel space
  • Overbooking limits set from historical cancellations, cargo mix and service risk
  • Allocating capacity by port pair, equipment type and customer segment
  • Rate governance through floors, approvals, exceptions and audit trails

Participants can manage booking acceptance and documentation controls through loading confirmation.

  • Booking acceptance checks for commodity, weight, equipment, routing and credit
  • Shipping instructions, bill of lading data and manifest submission deadlines
  • Verified Gross Mass compliance under SOLAS Method 1 and Method 2
  • Incoterms-linked document packs: commercial invoice, packing list and certificates
  • EDI message flows using UN/EDIFACT booking, status and manifest messages
  • Document discrepancy resolution before cut-off, loading confirmation and release

Participants can monitor terminal and vessel-operation controls affecting cargo loading and service reliability.

  • Terminal operating cycle from gate-in, yard planning and vessel loading
  • Cut-off management for cargo, documents, VGM and dangerous goods
  • Stowage planning constraints: stack weights, reefers, IMDG segregation and discharge sequence
  • Berth productivity measures: crane moves, berth hours and berth-window adherence
  • Tracking dwell, demurrage, detention and free-time exposure by shipment
  • Escalation protocols for shut-outs, rolled cargo, misroutes and transhipment failures

Participants can coordinate inland movements and calculate the full cost of containerised shipments.

  • End-to-end shipment milestones from empty release through proof of delivery
  • Carrier haulage versus merchant haulage cost, control and liability trade-offs
  • Rail, barge and truck planning around cut-offs, appointments and chassis availability
  • Last-mile handover controls using delivery orders, releases and consignee instructions
  • Incoterms and carriage contracts determining inland responsibility and cost exposure
  • Calculating total landed cost including inland moves, handling and inventory time

Participants can manage operational disruptions, communicate exceptions and protect contractual positions.

  • Exception management tiers for weather, congestion, labour action and equipment shortages
  • ETA reliability analysis using planned versus actual milestone performance
  • Contingency routings, alternative ports and customer allocation during service disruption
  • Force majeure, delay notices and contractual communication obligations
  • Cargo claims triage: evidence, survey, mitigation and liability reservation
  • Business continuity playbooks for cyber incidents, closures and carrier failure

Participants can assess container-service performance and prepare a targeted improvement plan.

  • P&L structure for a container service: revenue, voyage and network costs
  • Contribution analysis by trade lane, customer, equipment type and port pair
  • Key performance indicators: schedule reliability, utilisation, yield, dwell and claims
  • Dashboard design linking commercial decisions to operational root causes
  • Action plans assigning owners, milestones, measures and review cadences
  • Personal application priorities aligned to current routes, customers and operating constraints

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Trade-lane economics analysis template
  2. Container equipment cycle-time model
  3. Freight quotation and contract checklist
  4. Capacity allocation and booking-control matrix
  5. Shipment exception escalation workflow
  6. Container service performance dashboard

Who should attend

  • Container Shipping Managers — need to connect network, capacity and commercial decisions
  • Freight Forwarding Managers — need stronger carrier-service selection and shipment control
  • Shipping Line Commercial Staff — need disciplined quotation, contract and yield-management methods
  • Port and Terminal Managers — need visibility of carrier schedules, cargo flows and berth performance
  • Supply Chain Managers — need to control ocean freight cost, reliability and exception exposure
  • Procurement and Logistics Analysts — need to assess tenders, carrier performance and landed cost

Skills and tools covered

Trade-lane analysisContainer revenue managementEquipment repositioningPort operations controlFreight contract pricingShipment exception management

Tools and standards

SCOR Digital Standard, Incoterms 2020, DCSA Track and Trace Standard, UN/EDIFACT

How the course runs

Training methodology

The course uses short instructor briefings to establish concepts, followed by case work based on carrier services, port calls, equipment shortages, customer tenders and disrupted shipments. Participants work in groups to assess trade-lane data, prepare quotations, allocate capacity and diagnose shipment exceptions. Structured simulations test decisions on bookings, rollovers, empty repositioning and service recovery. Facilitated review links each method to participants' own routes, customer portfolios, terminals or freight contracts, ending with individual application planning.

Requirements and prerequisites

Participants should have basic familiarity with international freight, logistics operations or supply chain planning, gained through work experience or prior study. They should recognise common terms such as carrier, consignee, container, bill of lading, port and freight forwarder. Experience with shipping-line, port, terminal, procurement or logistics data is helpful but not essential. No maritime qualification, vessel-operating experience, advanced finance background or specialist software knowledge is required. The course explains the commercial and operational context before applying quantitative methods.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have basic familiarity with freight, logistics or international trade terminology. The course does not require a maritime qualification, advanced financial modelling skills or prior vessel-operating experience.

Bring a laptop if possible, plus non-confidential examples of a route, customer issue, tender, rate sheet or shipment problem you want to examine. Course materials and case data are provided.

It is designed for professionals working in container lines, freight forwarding, ports, terminals, logistics, procurement and supply chain roles. It suits people who already work with ocean freight decisions and need a stronger operational-commercial perspective.

The course concentrates on containerised cargo flows from commercial pricing and capacity allocation through terminal handling, documentation and inland delivery. It gives less attention to ship engineering, nautical operations and bulk or tanker shipping.

Participants can use the templates to assess trade-lane contribution, equipment cycles, booking controls, carrier performance and shipment exceptions. The final application plan identifies actions for a current route, customer portfolio or operational issue.

The programme runs from 08:30 to 16:30 each day, with about 6.5 contact hours daily. Ten connected modules cover commercial strategy, operations, documentation, disruption control and performance management through briefings, cases, group work and simulations.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.