Digital Transformation in Maritime Shipping Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Shipping Operations Managers, Port and Terminal Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-MP-029

Before you join: Participants should have practical familiarity with shipping, port, terminal, freight forwarding, maritime logistics or related technology operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Shipping companies, port operators and maritime service providers face pressure to exchange reliable data faster, reduce port-call delays, meet emissions reporting requirements and protect connected operational technology. Many digital initiatives fail because they begin with technology selection rather than a defined operational problem, a data standard, an accountable owner and a workable adoption plan. This course addresses the practical decisions required to turn digital shipping concepts into operating improvements.

Participants examine the digital shipping ecosystem from booking, documentation and cargo visibility through vessel operations, port calls, terminal interfaces and delivery. They assess use cases for port community systems, maritime single windows, electronic bills of lading, Internet of Things sensors, predictive maintenance, artificial intelligence and digital twins. The course also covers data governance, interoperability, cyber risk, vendor evaluation, investment appraisal and change management.

Teaching combines concise instructor briefings with maritime cases, group analysis, process mapping, simulation and structured application planning. Participants develop components of a digital transformation business case during the first week, then strengthen the proposal through architecture, governance, cyber security, implementation and adoption planning during the second week. They leave with a completed digital transformation blueprint for a shipping, port or maritime logistics process, including a prioritised use-case portfolio, operating model, roadmap, risk controls and performance measures.

The course is suited to professionals responsible for operational improvement, commercial performance, technology delivery, port operations, fleet management, logistics coordination or digital strategy. It is particularly useful where organisations need to move from disconnected pilots and manual handovers toward governed, interoperable digital services.

What you will be able to do

  • Map shipping and port processes to identify high-value digital intervention points
  • Prioritise maritime digital use cases using value, feasibility and risk criteria
  • Design a target data architecture using DCSA, IMO and port-interface standards
  • Prepare an electronic bill of lading and trade-document digitisation plan
  • Assess cyber risks affecting vessels, terminals, port systems and operational technology
  • Build a quantified business case for a maritime digital transformation initiative
  • Develop an implementation roadmap with governance, procurement and adoption controls
  • Present a complete digital transformation blueprint for a defined maritime process

Benefits of attending

For you

  • A defensible method for selecting maritime digital projects with measurable operational value
  • Practical vocabulary for working with carriers, terminals, software vendors and port authorities
  • A completed transformation blueprint suitable for discussion with sponsors and technology teams
  • Greater confidence assessing electronic documentation, port-call data and connected-vessel proposals
  • Evidence-based skills for digital operations, maritime innovation and project leadership roles

For your organisation

  • Better prioritisation of digital investments against turnaround time, cost, safety and emissions targets
  • Reduced rekeying, documentation errors and handover delays across maritime partners
  • Stronger interoperability decisions using recognised shipping and port data standards
  • Earlier identification of cyber, data ownership and vendor dependency risks
  • A practical roadmap linking pilots to accountable owners, adoption actions and measurable benefits

Course modules

20 modules over 10 days

Participants can identify where digital change creates operational and commercial value in maritime shipping.

  • Shipping value chains mapped from booking through port call and delivery
  • Stakeholder incentives across carriers, terminals, agents, shippers and authorities
  • Digital transformation distinguished from digitisation, automation and process redesign
  • Port community systems, maritime single windows and trade facilitation roles
  • Revenue, cost, safety and emissions value cases quantified
  • Transformation failure patterns: isolated pilots, weak data ownership and adoption gaps

Participants can map a maritime process and diagnose delays, rework and information failures.

  • SIPOC analysis applied to booking, documentation and cargo release
  • Swimlane maps expose handovers between vessel, terminal and agent teams
  • Value-stream mapping distinguishes waiting time from productive processing time
  • Root-cause analysis uses five whys and fishbone diagrams
  • Exception paths documented for customs holds, rollovers and damaged cargo
  • Baseline measures defined for turnaround, accuracy, visibility and service quality

Participants can select and sequence digital use cases against defined business priorities.

  • Use cases framed around operational decisions rather than available technologies
  • Value-feasibility matrix ranks candidate initiatives using weighted scoring criteria
  • Quick wins separated from foundational data and platform investments
  • Dependencies identified between electronic documents, master data and interfaces
  • Port-call optimisation, cargo visibility and predictive maintenance compared
  • Use-case hypotheses specify users, decisions, benefits and required data

Participants can define data requirements and interoperability controls for a maritime initiative.

  • Master data domains include vessels, voyages, locations, parties and equipment
  • Data quality dimensions measured through completeness, accuracy, timeliness and consistency
  • DCSA standards examined for booking, track-and-trace and electronic bills
  • UN/CEFACT and WCO data models support trade-document exchanges
  • Application programming interfaces compared with electronic data interchange messaging
  • Data ownership, stewardship and access rights assigned through RACI

Participants can plan controlled migration from paper documents to trusted digital alternatives.

  • Bill of lading functions distinguished from invoice and cargo manifest roles
  • Electronic bill of lading workflows mapped across carrier, shipper and bank
  • MLETR principles reviewed for transferable electronic records and control
  • Document authenticity managed through authorised access, audit trails and timestamps
  • Exception handling designed for disputes, amendments and system outages
  • Paper-to-digital transition plans address counterparties, jurisdictions and acceptance barriers

Participants can assess port data-sharing arrangements and their operational implications.

  • Port community system services mapped across cargo, vessel and clearance processes
  • IMO Maritime Single Window requirements linked to FAL data submission
  • Just-in-time arrival depends on trusted voyage and berth information
  • Port-call messages aligned between ship, agent, terminal and authority
  • Governance models compared: public authority, neutral operator and consortium
  • Service-level measures track submission quality, response times and availability

Participants can evaluate sensor-based applications for vessel and cargo operations.

  • Sensor use cases include reefer monitoring, fuel measurement and machinery condition
  • Edge computing compared with shore-based processing for vessel data
  • Telemetry architecture links sensors, gateways, satellite links and data platforms
  • Data sampling frequencies matched to operational decisions and transmission costs
  • Sensor reliability assessed through calibration, redundancy and maintenance records
  • Alert thresholds designed to avoid alarm fatigue and missed incidents

Participants can assess analytical applications without overstating data or model capabilities.

  • Descriptive, predictive and prescriptive analytics matched to maritime decisions
  • Predictive maintenance models use condition data, failures and maintenance history
  • Estimated time of arrival models tested against weather and port variables
  • Digital twin scope defined for vessels, terminals or port-call processes
  • Model validation separates correlation, operational usefulness and causal claims
  • Human oversight specified for safety-critical and commercially sensitive recommendations

Participants can design digital improvements for vessel turnaround and terminal coordination.

  • Port-call process mapped from notice of arrival through departure clearance
  • Berth planning data connects arrival forecasts, crane allocation and yard capacity
  • Terminal operating systems integrated with gate, yard and vessel workflows
  • Just-in-time arrival reduces anchorage waiting, fuel use and emissions
  • Exception dashboards prioritise berth conflicts, documentation holds and equipment constraints
  • Turnaround metrics connect vessel delay causes with accountable stakeholders

Participants can identify and treat cyber risks across maritime information and operational systems.

  • IT and operational technology assets classified by operational criticality
  • IMO cyber risk management guidance applied to safety management systems
  • NIST Cybersecurity Framework functions mapped to maritime control activities
  • Threat scenarios include ransomware, GPS spoofing, phishing and supplier compromise
  • Network segmentation protects vessel control systems from business networks
  • Incident response playbooks define detection, escalation, containment and recovery

Participants can establish governance controls for shared maritime data and digital services.

  • Data classification distinguishes public, commercial, personal and safety-sensitive information
  • Data-sharing agreements specify purpose, retention, liability and permitted reuse
  • Privacy impact assessments identify personal-data processing in maritime workflows
  • Consent, lawful basis and cross-border transfers assessed for crew data
  • Audit logs support accountability for document changes and data access
  • Governance forums resolve data standards, quality disputes and prioritisation decisions

Participants can prepare a financially credible business case for a digital maritime initiative.

  • Problem statements link operational pain points to quantified economic consequences
  • Cost models include software, integration, devices, training and support
  • Benefit trees connect technology outputs with measurable operating outcomes
  • Net present value and payback period tested through scenario assumptions
  • Sensitivity analysis examines adoption rates, volume changes and implementation delays
  • Benefit ownership assigned to accountable operational and commercial leaders

Participants can define target architecture requirements and evaluate supplier proposals objectively.

  • Target architecture separates user interfaces, integration, data and security layers
  • Build, buy and partner options assessed against strategic differentiation
  • Request-for-proposal criteria cover functionality, interoperability, security and support
  • Vendor due diligence tests financial stability, references and implementation capacity
  • Service-level agreements define availability, response, recovery and data portability
  • Exit provisions address source data, migration support and contractual continuity

Participants can structure a pilot that produces evidence for scaling decisions.

  • Minimum viable product scope focuses on one validated operational decision
  • User stories describe roles, actions, acceptance criteria and business value
  • Product backlogs prioritised using MoSCoW and dependency mapping
  • Pilot hypotheses define expected benefits, evidence sources and decision thresholds
  • Sprint reviews involve operational users, data owners and technology teams
  • Scale criteria test repeatability, support capacity, economics and control effectiveness

Participants can plan adoption measures that embed new digital ways of working.

  • Stakeholder analysis identifies sponsors, users, blockers and external dependencies
  • ADKAR framework structures awareness, desire, knowledge, ability and reinforcement
  • Role-impact assessment identifies changed decisions, tasks and control responsibilities
  • Training needs analysis separates system skills from process and data skills
  • Adoption metrics track active use, workarounds, errors and user feedback
  • Communications plans address operational concerns, benefits and escalation routes

Participants can establish governance and risk controls for multi-party maritime transformation programmes.

  • Programme charters define scope, benefits, decision rights and funding boundaries
  • Steering committees balance carrier, terminal, authority and customer interests
  • RAID logs track risks, assumptions, issues and decision dependencies
  • RACI matrices assign accountability for data, process and technology decisions
  • Stage gates test readiness before pilot, rollout and operational handover
  • Benefits-realisation reviews compare actual outcomes with approved business cases

Participants can connect digital data initiatives with emissions measurement and operational efficiency.

  • Fuel-consumption data supports voyage efficiency and emissions reporting decisions
  • EU MRV and IMO DCS reporting data requirements compared
  • Digital noon reports improve consistency of voyage and performance records
  • Just-in-time arrival data reduces avoidable fuel consumption and anchorage time
  • Carbon-accounting controls trace source data, calculations and assurance evidence
  • Sustainability dashboards distinguish operational indicators from reported compliance metrics

Participants can measure digital initiative performance and make evidence-based scaling decisions.

  • Balanced scorecards combine financial, operational, customer and control measures
  • Baseline and target values defined before solution deployment begins
  • Leading indicators track data quality, user adoption and process compliance
  • Control charts distinguish normal variation from material performance changes
  • Benefits dashboards assign metric owners, review cycles and corrective actions
  • Scaling decisions consider operating capacity, interoperability and partner readiness

Participants can assemble a coherent proposal linking process, data, technology, value and delivery.

  • Problem framing refined using process evidence, stakeholder needs and baseline metrics
  • Use-case portfolio sequenced through dependencies, value and implementation readiness
  • Target operating model aligns roles, decisions, data and service management
  • Roadmap integrates pilot stages, procurement, controls and adoption milestones
  • Risk register consolidates cyber, data, vendor, regulatory and delivery exposures
  • Executive narrative connects investment request with measurable maritime outcomes

Participants can build, review and present a complete digital transformation blueprint for a defined maritime process.

  • Blueprint presents current state, target state and prioritised use-case portfolio
  • Business case summarises costs, benefits, assumptions and sensitivity scenarios
  • Architecture diagram shows systems, data flows, interfaces and security controls
  • Governance model identifies sponsors, data owners, delivery roles and decisions
  • Implementation roadmap sequences pilots, scaling gates, adoption actions and measures
  • Peer review challenges feasibility, interoperability, risks and benefit credibility

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Maritime digital maturity assessment template
  2. Shipping process and data-flow map
  3. Prioritised maritime use-case portfolio
  4. Digital transformation business-case model
  5. Maritime cyber and data-governance checklist
  6. Digital transformation blueprint and implementation roadmap

Who should attend

  • Shipping Operations Managers — improve vessel, cargo and documentation workflows
  • Port and Terminal Managers — reduce handover delays and improve berth-side information flows
  • Maritime Digital Transformation Managers — structure initiatives from use case through implementation
  • Fleet Managers and Technical Superintendents — assess connected-asset and predictive maintenance applications
  • Logistics and Supply Chain Managers — improve cargo visibility and partner data exchange
  • IT, Data and Cyber Security Managers — govern maritime systems, data interfaces and operational technology risks

Skills and tools covered

Maritime process mappingDigital use-case prioritisationShipping data standardsPort-call optimisationMaritime cyber governanceTransformation roadmap design

Tools and standards

DCSA standards, IMO Maritime Single Window, NIST Cybersecurity Framework, ADKAR framework

How the course runs

Training methodology

The course uses short instructor briefings to establish methods, standards and terminology, followed by maritime cases involving carriers, terminals, port authorities, agents and cargo owners. Participants map processes, assess use cases, review data flows, compare vendor proposals and work through port-call and documentation scenarios. Group exercises test trade-offs between service, cost, cyber security and interoperability. Each participant develops a transformation blueprint in stages, receiving structured peer and instructor review before presenting the completed proposal.

Requirements and prerequisites

Participants should have practical familiarity with shipping, port, terminal, freight forwarding, maritime logistics or related technology operations. They should be able to describe a current process such as booking, documentation, vessel operations, cargo handover or port call, and should be comfortable discussing operational costs, service levels and project decisions. Prior experience with digital transformation projects is useful but not required. Programming, data science, systems engineering and specialist cyber security qualifications are not required. The course explains the maritime standards and technical concepts needed for structured decision-making.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need practical familiarity with shipping, ports, terminals, freight forwarding or maritime logistics operations. Digital project experience is helpful, but coding, systems architecture and data science expertise are not required.

Bring a laptop if possible and a current operational challenge, process map, service metric or digital initiative from your organisation. Participants can use anonymised information where commercial or security restrictions apply.

It is designed for operational, commercial, technology, data, cyber security and transformation professionals working in shipping, ports and maritime logistics. It also suits managers who sponsor or assess digital initiatives without being technical specialists.

The course focuses on selecting, governing and implementing digital operational change across the shipping and port value chain. It includes cyber security and technology architecture, but does not train participants to administer networks, configure software or conduct penetration testing.

Participants develop a transformation blueprint for a defined process such as port calls, cargo documentation, vessel maintenance or terminal handovers. The templates support discussions with operational sponsors, technology teams, vendors and external partners after the course.

The first week establishes process mapping, use-case selection, data, documentation, port systems and connected operations. The second week covers cyber security, investment appraisal, delivery, adoption, performance management and development of the final blueprint.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.