Informal Settlement Upgrading Training Course

Participants can plan a settlement baseline using ethical household, spatial and service data collection methods.

• Household enumeration protocols, sampling frames and informed-consent procedures
• Settlement profiling through transect walks, observation sheets and community mapping
• Participatory GIS mapping of parcels, structures, services and hazards
• Social Tenure Domain Model records for overlapping occupancy claims
• Sex, age, disability and migrant-status disaggregation within baseline datasets
• Data-protection controls for personally identifiable household and tenure information

Participants can establish inclusive engagement arrangements that inform decisions and manage grievances.

• Stakeholder power-interest mapping for residents, landlords, leaders, utilities and authorities
• Community development committees with representative selection and documented mandates
• Focus groups structured by gender, tenure status, age and livelihood
• Grievance redress mechanisms with intake channels, escalation routes and response standards
• Risk communication for relocation, construction disruption and public-health threats
• Managing elite capture through disclosure, rotation and independent verification

Participants can assess tenure options and identify safeguards for households affected by upgrading works.

• Tenure continuum analysis from occupancy recognition to registered ownership
• Fit-for-purpose land administration principles for incremental tenure security
• Occupancy certificates, leases, collective tenure and anti-eviction protections compared
• Parcel regularisation workflows linking adjudication, surveying, records and appeals
• Compensation and resettlement planning under IFC Performance Standard 5
• Landlord-tenant protections and rental-market effects of upgrading investments

Participants can specify practical housing and service improvements appropriate to settlement conditions and affordability.

• Service-level assessments for water, sanitation, drainage, electricity and solid waste
• Incremental housing improvement pathways respecting affordability, occupancy and structural safety
• Citywide sanitation planning and faecal sludge management service chains
• Drainage designs integrating catchment flows, maintenance access and flood risk
• Universal design considerations for paths, toilets and community facilities
• Utility connection models: individual meters, shared services and prepaid systems

Participants can integrate hazard, environmental and public-health controls into settlement upgrading decisions.

• Multi-hazard risk assessment covering floods, fires, landslides, heat and epidemics
• Climate vulnerability analysis using exposure, sensitivity and adaptive-capacity indicators
• Risk-informed land-use options: in-situ upgrading, readjustment, relocation and protection
• Environmental and social screening using mitigation hierarchies and management plans
• Disaster risk reduction measures for access routes, fire breaks and drainage
• Public-health safeguards for water quality, vector control and construction waste

Participants can formulate an upgrading project with a justified intervention strategy, budget structure and results framework.

• Theory of change linking inputs, outputs, outcomes and settlement-level impacts
• Results framework with indicators, baselines, targets, assumptions and data sources
• Work breakdown structures sequencing surveys, approvals, procurement, works and handover
• Cost estimates separating infrastructure, housing support, safeguards and contingencies
• Multi-criteria option appraisal balancing cost, tenure, risk and resident preferences
• Implementation schedules using critical-path dependencies and decision gates

Participants can select financing and procurement arrangements that support affordability, accountability and delivery quality.

• Financing mixes combining municipal budgets, utilities, grants, loans and household contributions
• Affordability analysis using income, expenditure, willingness-to-pay and subsidy data
• Targeted subsidy design with eligibility rules, verification and grievance controls
• Procurement packaging for community contracts, contractors, utilities and supervision services
• FIDIC contract management principles for variations, payments, defects and claims
• Financial controls linking quantities, milestones, certificates and disbursement records

Participants can manage upgrading implementation using supervision, safeguard monitoring and outcome measurement controls.

• Site supervision routines covering quality, safety, environmental controls and resident access
• Construction-phase traffic, noise, dust and service-continuity mitigation measures
• Safeguard monitoring against resettlement commitments, labour risks and gender-based violence
• Outcome monitoring using service access, tenure security and affordability indicators
• Post-occupancy evaluation capturing resident satisfaction, maintenance performance and unintended effects
• Adaptive management decisions triggered by dashboard thresholds and grievance patterns

Participants can connect individual upgrading projects to citywide systems, maintenance arrangements and institutional action plans.

• Municipal operating models for asset ownership, maintenance funding and accountability
• Operations and maintenance plans for drains, toilets, roads and communal facilities
• Interagency coordination protocols between planning, land, health, utilities and finance
• Citywide upgrading portfolios prioritised through need, risk, feasibility and equity criteria
• Learning reviews converting monitoring evidence into design and policy adjustments
• Personal application plan with stakeholder actions, milestones and decision requirements