Investment Facilitation for Development Training Course

Participants can structure institutional arrangements for accountable investment facilitation reform.

• WTO Investment Facilitation for Development Agreement provisions and implementation choices
• National treatment and most-favoured-nation disciplines distinguished from investment protection obligations
• Agency mandates assigned using RACI matrices and service-level agreements
• Interministerial committees structured around decision rights, escalation routes and meeting cadences
• Subnational investment offices aligned with national policy and investor services
• Reform ownership secured through political-economy stakeholder mapping and communication plans

Participants can design transparent information and consultation systems for investment procedures.

• Investment laws, procedures, fees and timelines published through authoritative channels
• Administrative procedure maps expose undocumented steps, discretion and duplicate submissions
• Plain-language investor guides built around transaction stages and responsible agencies
• Public consultation protocols document comments, responses and regulatory revision decisions
• Enquiry points designed with response standards, referral rules and escalation logs
• Regulatory impact assessment tests administrative burdens before procedural reforms

Participants can redesign investor-facing approval processes and assess one-stop service options.

• Business process reengineering maps approvals using swimlanes, handoffs and cycle times
• Standard operating procedures define evidence requirements, service owners and exceptions
• Risk-based licensing separates low-risk applications from enhanced technical review
• Silence-is-consent and statutory time limits assessed against legal safeguards
• One-stop shop models compared: information portal, coordinated desk, integrated authority
• Digital workflow requirements specified for interoperability, audit trails and case tracking

Participants can establish investor service workflows that resolve issues consistently and accountably.

• Investor segmentation prioritises projects by development impact, feasibility and strategic fit
• Account-management plans record investor needs, commitments, contacts and decision milestones
• Site-selection support packages combine verified data, permits guidance and introductions
• Investment facilitation case management sets ownership, deadlines, status codes and closures
• Grievance mechanisms distinguish administrative complaints, disputes, policy issues and misconduct
• Service charters define response times, confidentiality rules and feedback channels

Participants can incorporate development, environmental and responsible business criteria into facilitation services.

• Responsible business conduct integrated into investor outreach, screening and aftercare
• OECD Guidelines for Multinational Enterprises applied to due diligence expectations
• Environmental and social risk screening identifies permits, consultations and mitigation commitments
• Gender-responsive investment criteria assess employment, procurement, safety and leadership outcomes
• Local supplier development plans link anchor investors with qualified domestic firms
• Investment incentives assessed for additionality, fiscal cost, conditionality and monitoring

Participants can use aftercare systems to retain investors, identify expansion opportunities and resolve systemic barriers.

• Aftercare portfolios prioritised using investment value, risk signals and expansion potential
• Early-warning indicators track delayed permits, utility constraints, labour shortages and disputes
• Structured investor visits gather evidence through interview guides and issue logs
• Root-cause analysis separates firm-specific problems from systemic administrative failures
• Expansion projects supported through renewal pathways, land access and supplier matchmaking
• Exit intelligence captures closure reasons, remediation actions and policy lessons

Participants can measure facilitation performance and report development-relevant results.

• Results chains connect facilitation activities, outputs, outcomes and development impacts
• Indicator dictionaries define formulas, sources, frequency, ownership and disaggregation
• Investor relationship management data governed through access controls and retention schedules
• Baseline and target setting distinguish attribution from contribution to investment outcomes
• Service performance dashboards report cycle times, resolution rates and investor satisfaction
• Data quality checks test completeness, consistency, timeliness and duplicate records

Participants can select, sequence and manage feasible investment facilitation reforms.

• Regulatory reform portfolios ranked by impact, effort, legal complexity and dependencies
• Problem statements convert investor evidence into testable reform objectives
• Costed implementation roadmaps assign milestones, owners, resources and decision gates
• Change-management plans address frontline adoption, resistance, training and communications
• Stakeholder coalitions engage ministries, regulators, local authorities and business associations
• Reform risks managed through assumptions logs, mitigation actions and escalation triggers

Participants can prepare a practical investment facilitation action plan for their institution.

• Diagnostic findings synthesised into a prioritised investment facilitation reform agenda
• A 90-day action plan sequences quick wins, approvals and accountability
• Investor journey pain points translated into service standards and process changes
• Implementation scorecards connect actions with indicators, owners and review dates
• Peer review criteria test feasibility, development value and institutional fit
• Personal stakeholder engagement plans prepare participants for post-course reform discussions

Participants need practical familiarity with public administration, investment promotion, regulation or economic development. Specialist knowledge of investment treaties, WTO law or statistical evaluation is not required.

Bring examples of investor-facing procedures, service challenges or reform priorities from your institution if these can be shared appropriately. A laptop is useful for working on templates and the implementation plan, but is not essential for classroom delivery.

The course is designed for managers and technical staff in investment promotion agencies, economic ministries, regulatory bodies, local authorities and special economic zones. It also suits donor and development-finance staff supporting investment climate reform.

Investment promotion training concentrates on attracting and marketing to prospective investors, while investment law training focuses on legal protections and dispute issues. This course focuses on the administrative systems, institutional coordination and services that help investors establish, operate and expand responsibly.

Participants can use the diagnostic, process maps and service templates to identify specific delays or information gaps in their institution. The 90-day action plan provides a practical starting point for discussions with agencies responsible for approvals, utilities, land, tax or licensing.

Each day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours, excluding breaks. The five days move from policy foundations and process diagnosis to service design, responsible investment, performance measurement and implementation planning.