Leading Policy Change Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Policy Managers, Government Advisers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-PP-051

Before you join: Participants should have experience working with public policy, regulation, public programmes, service delivery or government relations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Policy change rarely fails because a problem is unknown. It fails when diagnosis is weak, evidence is poorly framed, authority is unclear, affected groups are engaged too late, or implementation assumptions are untested. Public bodies must often act amid political scrutiny, budget limits, legal duties and competing stakeholder interests. Leaders need to move from a policy intention to a credible, authorised and deliverable change programme.

This course teaches participants to lead and plan policy change from initial mandate through implementation, review and adjustment. Participants assess the policy context, define the problem, map stakeholders and power, assemble proportionate evidence, develop options, appraise impacts, secure decisions and plan delivery. They use Theory of Change, PESTLE, stakeholder mapping, cost-benefit principles, risk management, RACI and performance frameworks to produce policy work that can withstand challenge from ministers, boards, regulators, communities and delivery partners.

Teaching combines short instructor briefings with public-sector cases, facilitated group analysis, decision simulations and structured application to participants’ own policy priorities. Participants progressively build a policy change dossier throughout the course, receiving peer and instructor review at key decision points. The final deliverable is a complete policy change plan containing a problem definition, evidence plan, options appraisal, stakeholder strategy, implementation roadmap, governance model, risk register and evaluation framework.

The course suits professionals responsible for designing, sponsoring, advising on or implementing policy change. It is particularly relevant where policy requires coordination across agencies, public consultation, legislative or regulatory change, service redesign, behavioural change, or significant operational mobilisation.

What you will be able to do

  • Diagnose policy problems using systems mapping, problem trees and evidence criteria
  • Frame policy objectives, outcomes and assumptions through a Theory of Change
  • Develop and appraise policy options using feasibility, impact and value-for-money criteria
  • Map stakeholders, interests and influence using structured engagement analysis
  • Build an implementation roadmap with governance, milestones, ownership and dependencies
  • Assess policy risks, unintended consequences and distributional effects before approval
  • Design monitoring and evaluation measures linked to policy outcomes and decisions
  • Present a defensible policy change dossier for senior decision-makers and delivery partners

Benefits of attending

For you

  • Produce policy recommendations supported by explicit evidence and appraisal criteria
  • Handle senior challenge on assumptions, costs, risks and implementation feasibility
  • Plan stakeholder engagement before opposition hardens or delivery commitments are made
  • Translate broad political priorities into measurable policy outcomes and delivery actions
  • Build a portfolio-ready policy change dossier for future leadership roles

For your organisation

  • Improves the quality and traceability of policy advice submitted for approval
  • Reduces implementation failure caused by unclear ownership, dependencies and readiness gaps
  • Identifies stakeholder resistance and distributional effects before public commitment
  • Creates consistent policy planning methods across departments and partner organisations
  • Strengthens evaluation evidence for funding decisions, scrutiny and future policy revision

Course modules

19 modules over 10 days

Participants can define the mandate, authority and decision context for a policy change initiative.

  • Policy change triggers: political commitments, service failure, evidence and external shocks
  • Mandate analysis distinguishing formal authority, delegated powers and informal sponsorship
  • Decision rights mapped across ministers, boards, officials and delivery agencies
  • Public value criteria applied to legitimacy, outcomes, resources and operational capacity
  • Policy cycle limitations when change is iterative, contested and non-linear
  • Initial policy brief defining scope, exclusions, decisions and critical deadlines

Participants can construct a bounded, evidence-based definition of the policy problem.

  • Problem trees separating root causes, contributing factors, effects and symptoms
  • Systems maps showing feedback loops, bottlenecks, actors and unintended consequences
  • Baseline statements specifying scale, affected populations, trends and service gaps
  • Distinguish policy problems from implementation failures, communication failures and capacity constraints
  • Equity analysis identifying groups experiencing unequal burdens, access or outcomes
  • Drafting a problem statement testable through evidence and stakeholder challenge

Participants can assess contextual forces that constrain or enable policy change.

  • PESTLE analysis focused on material forces affecting policy feasibility
  • Institutional mapping of laws, regulations, mandates, funding and accountability arrangements
  • Political economy analysis identifying winners, losers, incentives and veto points
  • Horizon scanning for emerging risks, technologies, demographic shifts and shocks
  • Policy coherence checks against existing strategies, commitments and international obligations
  • Context assumptions recorded for later review through implementation milestones

Participants can design an evidence approach proportionate to the policy decision required.

  • Evidence hierarchy matched to policy stakes, uncertainty and available time
  • Administrative data assessed for coverage, quality, timeliness and measurement bias
  • Rapid evidence assessments structured around answerable policy questions
  • Qualitative evidence used to explain behaviour, experience and implementation barriers
  • Triangulation across data sources, research findings, expert judgement and lived experience
  • Evidence plans specifying sources, owners, limitations and decision deadlines

Participants can connect policy actions to intended outcomes through explicit causal assumptions.

  • Theory of Change linking inputs, activities, outputs, outcomes and impacts
  • Outcome statements written with target groups, direction, scale and timeframe
  • Causal assumptions tested against evidence, incentives, capacities and external conditions
  • Policy instruments matched to mechanisms producing behavioural or institutional change
  • Leading indicators identified before long-term outcomes become measurable
  • Logic model weaknesses identified through missing links and implausible assumptions

Participants can create a credible range of policy options beyond the preferred solution.

  • Option generation using policy instruments: regulation, spending, information and service design
  • Counterfactual baseline defined as continuation, adaptation or withdrawal of current policy
  • Minimum viable intervention distinguished from full-scale systemic reform
  • Option packages combining legal, financial, operational and communications measures
  • International comparators screened for transferability, institutional fit and implementation conditions
  • Longlist construction avoiding premature selection and false binary choices

Participants can compare policy options and justify a recommendation using stated criteria.

  • Multi-criteria analysis weighting effectiveness, cost, equity, legality and feasibility
  • Cost-benefit principles applied to monetised impacts, non-monetised effects and uncertainty
  • Distributional analysis identifying impacts by income, geography, gender and protected characteristics
  • Sensitivity analysis testing conclusions against uncertain assumptions and cost ranges
  • Deliverability assessments covering capability, systems, suppliers and operational readiness
  • Recommendation papers distinguishing evidence, judgement, trade-offs and residual risks

Participants can identify stakeholder interests, influence and engagement priorities for policy change.

  • Stakeholder maps plotting interest, influence, legitimacy and likely policy position
  • Power analysis examining formal authority, resources, networks, expertise and public voice
  • Affected-group segmentation based on exposure, vulnerability, needs and participation barriers
  • Coalition mapping identifies allies, opponents, brokers and potential convenors
  • Engagement priorities set through influence, impact and relationship-risk criteria
  • Stakeholder assumptions challenged using counterarguments and adverse stakeholder perspectives

Participants can plan proportionate consultation and participation that informs policy decisions.

  • Consultation purpose clarified: information gathering, testing, co-design or statutory compliance
  • Participation spectrum selected from inform, consult, involve, collaborate and delegate
  • Consultation questions drafted to obtain usable evidence rather than endorsements
  • Accessible engagement methods planned for marginalised, remote and low-trust groups
  • Response analysis distinguishes recurring themes, evidence strength and minority concerns
  • You said, we did reporting links consultation input to decisions

Participants can prepare a policy case that supports informed senior authorisation.

  • Decision narratives connect public problem, evidence, options and recommended action
  • Briefing structures separate strategic choices from technical supporting material
  • Message framing anticipates public concerns, media scrutiny and opposition arguments
  • Policy communications align claims with evidence, legal duties and delivery reality
  • Submission timetables account for clearance, cabinet, board and budget cycles
  • Decision logs record approvals, conditions, dissenting views and follow-up actions

Participants can translate an approved policy direction into an operational delivery model.

  • Delivery chains map policy decisions through agencies, providers and frontline services
  • Target operating models define processes, roles, systems and service standards
  • Readiness assessments test workforce, technology, finance, procurement and legal capacity
  • Service-user journeys reveal access barriers, handoffs and administrative burdens
  • Phased implementation choices compare pilots, staged rollout and national launch
  • Operational policy guidance converts intent into consistent frontline decisions

Participants can establish governance arrangements suited to a policy change programme.

  • Governance design separates sponsorship, oversight, delivery management and independent assurance
  • RACI matrices assign responsible, accountable, consulted and informed roles
  • Terms of reference define authority, membership, quorum and escalation routes
  • Interagency agreements specify shared outcomes, data responsibilities and dispute resolution
  • Assurance gateways test readiness before commitments, funding releases and public launch
  • Accountability reporting links decisions, actions, performance and corrective measures

Participants can build a sequenced implementation roadmap with critical dependencies and milestones.

  • Work breakdown structures convert policy commitments into manageable delivery components
  • Critical path analysis identifies dependencies constraining implementation dates and benefits
  • Milestone plans distinguish decisions, outputs, readiness gates and outcome checkpoints
  • Dependency registers assign owners for legislation, funding, procurement and systems
  • Implementation sequencing balances urgency, learning, capacity and public expectations
  • Roadmap assumptions reviewed against resource availability and partner commitments

Participants can identify, assess and manage risks arising from policy design and implementation.

  • Risk registers capture cause, event, consequence, owner and treatment actions
  • Bow-tie analysis links preventive controls, escalation factors and recovery controls
  • Unintended consequence scanning tests displacement, exclusion, gaming and perverse incentives
  • Scenario planning examines plausible political, economic and operational disruptions
  • Risk appetite statements distinguish tolerable exposure from escalation thresholds
  • Contingency actions prepared for adverse outcomes, implementation delays and legal challenge

Participants can assemble a financially credible resource case for policy change.

  • Cost models separate one-off transition expenditure from recurring operating costs
  • Budget profiles align funding needs with implementation phases and approval cycles
  • Resource plans identify skills, staffing, suppliers, estates and technology requirements
  • Affordability tests compare funding envelopes, commitments and fiscal constraints
  • Value-for-money narratives explain economy, efficiency, effectiveness and equity trade-offs
  • Benefits realisation plans assign ownership, measurement and review dates

Participants can integrate legal, ethical and equality considerations into policy design decisions.

  • Legal scanning identifies enabling powers, duties, constraints and consultation requirements
  • Equality impact assessment examines differential effects and mitigations before decisions
  • Human rights considerations test proportionality, necessity, fairness and accountability
  • Data protection by design addresses purpose, minimisation, access and retention
  • Ethical frameworks assess autonomy, harm, justice, transparency and public trust
  • Legal advice instructions present facts, questions, options and required decision dates

Participants can design monitoring and evaluation arrangements that support policy adaptation.

  • Performance frameworks align indicators with outputs, outcomes, impacts and decision needs
  • Evaluation questions distinguish implementation, effectiveness, economic and equity findings
  • Baseline and comparator choices support credible attribution and contribution claims
  • Data collection plans specify frequency, quality controls, governance and reporting audiences
  • Learning loops trigger policy adjustment when evidence challenges original assumptions
  • Post-implementation reviews assess delivery, outcomes, costs and stakeholder experience

Participants can lead constructive responses to resistance, conflict and uncertainty during policy change.

  • Force-field analysis identifies drivers, restraining forces and practical interventions
  • Resistance diagnosis separates legitimate concerns from misinformation, incentives and capacity gaps
  • Change sponsor roles define visible commitment, decisions and barrier removal
  • Difficult conversations address loss, uncertainty, accountability and competing priorities
  • Adaptive leadership distinguishes technical fixes from contested value-based challenges
  • Escalation protocols handle conflict between policy intent and delivery constraints

Participants can build, review and present a complete policy change dossier for authorisation and delivery.

  • Policy dossier integrates diagnosis, evidence, options, recommendation and implementation roadmap
  • Executive summary states decision sought, rationale, costs, risks and next actions
  • Peer review tests logical consistency, evidence quality and delivery credibility
  • Challenge panels examine stakeholder objections, political risks and unintended consequences
  • Revision priorities address material gaps before senior decision-maker presentation
  • Presentation plans tailor policy messages for sponsors, delivery leaders and affected groups

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Policy problem definition template
  2. Theory of Change model
  3. Policy options appraisal matrix
  4. Stakeholder engagement strategy
  5. Implementation roadmap and RACI matrix
  6. Policy monitoring and evaluation framework

Who should attend

  • Policy Managers — responsible for moving approved priorities into workable policy programmes
  • Government Advisers — preparing evidence, options and recommendations for senior officials or ministers
  • Programme Managers — translating policy decisions into coordinated delivery plans
  • Regulatory Officers — developing rule changes, consultation plans and compliance arrangements
  • Public Service Directors — sponsoring cross-agency change with political and operational consequences
  • NGO Policy Leads — influencing public decisions through evidence, coalitions and advocacy

Skills and tools covered

Policy problem diagnosisOptions appraisalStakeholder engagementImplementation planningPolicy risk managementEvaluation design

Tools and standards

Theory of Change, PESTLE analysis, RACI matrix, Bow-tie analysis

How the course runs

Training methodology

The course uses short briefings to introduce policy methods, followed by case analysis drawn from public services, regulation, social policy and infrastructure. Participants work in groups on problem diagnosis, options decisions, stakeholder scenarios and implementation choices. Simulations test how proposals perform under political challenge, public consultation and delivery pressure. Participants apply each method to a live or realistic policy issue, receive structured feedback, and refine their policy change dossier throughout the ten days.

Requirements and prerequisites

Participants should have experience working with public policy, regulation, public programmes, service delivery or government relations. They should understand how decisions are made in their own institution and be able to describe one current or planned policy issue. Familiarity with basic project planning, stakeholder engagement or briefing papers is helpful. No economics degree, legal qualification, advanced statistics training or prior responsibility for ministerial submissions is required. Participants do not need to bring a fully developed policy proposal, although a live issue will improve application work.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some exposure to public policy, regulation, public programmes or service delivery. The course does not require specialist legal, economic or statistical qualifications.

Bring a current policy issue, planned reform or delivery challenge if you can share it appropriately. Participants can also work from the course cases where live material is confidential or unavailable.

It suits policy managers, advisers, programme leaders, regulatory staff and public-service leaders with responsibility for policy development or implementation. It also fits NGO policy leads working with government decisions.

Project management focuses primarily on delivering defined work, while public affairs focuses on influencing external decision-makers. This course addresses the policy choices, evidence, authorisation, stakeholder effects and delivery arrangements that sit before and alongside implementation.

You will leave with reusable templates and a policy change dossier structured around a live or realistic issue. The methods can be applied to new policy proposals, service reforms, regulatory changes and implementation reviews.

The first week establishes diagnosis, evidence, options, stakeholder planning and authorisation. The second week focuses on delivery, governance, risk, resources, evaluation and a final capstone presentation; each training day runs from 08:30 to 16:30 with about 6.5 contact hours.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.