Procurement and Logistics Resilience Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Procurement Managers, Supply Chain Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-SCM-053

Before you join: Participants should understand core procurement, inventory, supplier management or logistics processes and have some experience working with suppliers, transport providers, warehouses or internal stakeholders.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Procurement and logistics disruptions can stop production, delay public services, create stockouts, expose contractual weaknesses and increase total landed cost. Supplier insolvency, port congestion, cyber incidents, quality failures, sanctions, extreme weather and transport capacity shortages require more than expedited orders. Organisations need clear criticality analysis, alternative supply arrangements, practical continuity procedures and decision rights that work under pressure.

This course develops the operational resilience methods used to prepare procurement and logistics functions for disruption and recover service quickly. Participants assess supplier, material, transport and facility exposures; segment critical supply categories; map dependencies; quantify risk using probability and impact criteria; and select proportionate controls. They learn to build supplier continuity requirements, dual-source strategies, inventory buffers, transport contingency plans, incident communications and recovery dashboards. The course also addresses contractual protections, third-party assurance, cyber and geopolitical risk, resilience metrics and post-incident improvement.

Teaching combines focused briefings, realistic cases, group analysis, simulations and structured work on each participant's supply network. Participants progressively build a resilience pack based on a selected category, supplier portfolio, logistics lane or operating site. The final capstone brings these components into an operational resilience plan with priorities, owners, triggers, response actions and measures. The course is suited to professionals responsible for keeping goods, services and critical operations moving despite disruption.

What you will be able to do

  • Assess procurement and logistics risks using ISO 31000 criteria and risk registers
  • Map multi-tier supply dependencies, single points of failure and critical service pathways
  • Segment supply categories with the Kraljic Matrix and resilience criticality criteria
  • Design supplier continuity requirements, due diligence controls and recovery obligations
  • Develop inventory, sourcing and transport contingency strategies for priority disruptions
  • Apply FMEA to prioritise failure modes, controls and corrective actions
  • Build incident response procedures, escalation matrices and recovery performance dashboards
  • Present a complete procurement and logistics operational resilience plan

Benefits of attending

For you

  • Produce defensible resilience recommendations for critical categories and logistics lanes
  • Lead structured supplier continuity discussions using defined evidence requirements
  • Recognise hidden dependency risks before they become service failures
  • Make faster disruption decisions using triggers, escalation paths and recovery priorities
  • Build a portfolio of resilience planning tools for procurement and logistics roles

For your organisation

  • Reduced exposure to stockouts, production stoppages and service interruption
  • Clearer supplier continuity expectations within sourcing and contract management
  • Faster cross-functional response during transport, supplier and facility incidents
  • Better targeting of buffer stock, dual sourcing and contingency spending
  • Stronger evidence for operational resilience, audit and business continuity reviews

Course modules

20 modules over 10 days

Participants can define operational resilience objectives, scope and accountabilities for procurement and logistics.

  • Operational resilience defined through prevention, response, recovery and adaptation
  • Distinguishing business continuity, disaster recovery, crisis management and operational resilience
  • Critical operations identified from customer commitments, regulatory duties and safety requirements
  • Procurement and logistics failure pathways from demand signal to delivery
  • Resilience appetite aligned with service, cost, quality and safety priorities
  • Three lines model applied to supply chain risk accountabilities

Participants can map critical supply network dependencies and identify concentrated points of failure.

  • End-to-end value stream maps linking suppliers, sites, carriers and customers
  • Tier-one supplier mapping extended to sub-tier material and service dependencies
  • Dependency interviews reveal shared facilities, tooling, utilities and technology providers
  • Single points of failure recorded across source, route, inventory and capacity
  • Critical path analysis identifies dependencies that constrain recovery timing
  • Data ownership and refresh cycles assigned for supply network maps

Participants can prioritise categories and suppliers using criticality and resilience segmentation.

  • Kraljic Matrix separates strategic, bottleneck, leverage and non-critical categories
  • Business impact criteria score revenue, safety, service and regulatory consequences
  • Supply market complexity assessed through capacity, substitutes and entry barriers
  • Criticality tiers combine spend, operational dependence and replacement lead time
  • Supplier portfolio heat maps reveal concentration and correlated exposure
  • Prioritisation rules allocate resilience effort to highest consequence exposures

Participants can assess supply risks and select controls using defined risk criteria.

  • ISO 31000 risk process applied to procurement and logistics exposures
  • Risk statements separate cause, event, consequence and affected operation
  • Likelihood scales calibrated with evidence, time horizons and control effectiveness
  • Impact scoring covers financial loss, service failure, safety and compliance
  • Inherent and residual risk ratings document control performance clearly
  • Risk treatment options compare avoidance, reduction, transfer and acceptance

Participants can establish proportionate supplier due diligence for resilience-critical suppliers.

  • Financial health indicators include liquidity, debt maturity and cash conversion
  • Operational capability reviews examine capacity, maintenance, quality and workforce stability
  • Site assessments test utilities, fire protection, security and contingency arrangements
  • Sanctions screening and beneficial ownership checks protect sourcing continuity
  • Modern slavery and human rights indicators inform supplier risk treatment
  • Due diligence frequency matched to supplier criticality and residual risk

Participants can specify supplier continuity obligations and contractual remedies for critical supply.

  • Business continuity clauses define minimum plans, testing and evidence requirements
  • Service level agreements include recovery times and notification thresholds
  • Force majeure clauses examined for notice, mitigation and allocation provisions
  • Audit rights verify critical supplier controls and corrective action closure
  • Step-in, tooling access and data escrow provisions support recovery
  • Supplier scorecards track continuity readiness, incidents and improvement actions

Participants can design sourcing strategies that reduce concentration and substitution risk.

  • Dual sourcing models compare qualification cost, volume split and recovery value
  • Geographic diversification balances regional exposure, freight cost and lead time
  • Supplier development plans address capacity, quality and continuity control gaps
  • Approved alternates require specifications, validation and change control
  • Should-cost analysis tests vulnerability to commodity and currency shocks
  • Make-buy decisions consider control, capacity, intellectual property and recovery

Participants can set inventory and capacity controls for disruption-sensitive supply positions.

  • Safety stock calculations incorporate demand variability, lead time and service targets
  • Strategic stock policies distinguish critical spares, components and finished goods
  • Decoupling points reduce disruption propagation through multi-stage supply networks
  • Capacity reservation agreements protect priority production and transport availability
  • Postponement strategies delay final configuration until demand becomes clearer
  • Inventory obsolescence controls balance resilience holdings against write-off exposure

Participants can create transport and distribution contingency plans for critical flows.

  • Lane risk assessments cover ports, borders, carriers, fuel and infrastructure
  • Alternative route design tests transit time, customs and capacity constraints
  • Multi-modal contingency options compare road, rail, air and sea trade-offs
  • Carrier continuity reviews examine fleet access, subcontracting and depot dependence
  • Incoterms 2020 allocation clarifies risk transfer, control and insurance responsibilities
  • Emergency freight approval thresholds prevent unmanaged premium transport spending

Participants can assess facility vulnerabilities and plan continuity controls for storage operations.

  • Warehouse criticality assessments examine throughput, stock concentration and customer dependency
  • Facility continuity plans address power loss, fire, flooding and access restrictions
  • Cold-chain monitoring defines temperature excursions, response actions and release authority
  • Alternate storage capacity verified through contracts, systems and handling capability
  • Cycle count controls protect inventory accuracy during emergency site transfers
  • Material handling equipment dependencies include charging, maintenance and operator availability

Participants can identify digital dependencies and define continuity controls for supply operations.

  • Supply systems inventory covers ERP, warehouse, transport and supplier portals
  • Cyber risk scenarios assess ransomware, data loss and interface disruption
  • Manual workarounds define order capture, dispatch and inventory control procedures
  • Data backup requirements specify recovery objectives and restoration ownership
  • Third-party technology assessments test incident notification and recovery commitments
  • Access control reviews protect supplier master data and payment processes

Participants can develop plausible disruption scenarios and response assumptions for supply networks.

  • PESTLE analysis identifies political, economic, social, technological and environmental drivers
  • Scenario planning combines trigger events, affected nodes and decision assumptions
  • Sanctions and export controls assessed against suppliers, products and shipping routes
  • Climate hazard mapping considers flood, heat, storm and drought exposures
  • Commodity market signals identify price shocks and allocation risks
  • Early warning indicators set monitoring thresholds for escalation decisions

Participants can apply FMEA to prioritise preventive controls for operational failure modes.

  • FMEA scope defines process boundaries, functions and critical deliverables
  • Failure modes describe how sourcing, transport or storage can fail
  • Severity ratings reflect customer, safety, regulatory and financial consequences
  • Occurrence ratings use incident history, supplier data and operating conditions
  • Detection ratings assess whether controls identify failures before impact
  • Action priorities assign owners, dates and verification evidence for controls

Participants can organise procurement and logistics response actions during a supply disruption.

  • Incident command roles establish authority, coordination and decision escalation
  • Initial impact assessment confirms affected supply, customers, inventory and routes
  • Response playbooks sequence containment, allocation, sourcing and communication actions
  • RACI matrices assign procurement, logistics, finance, legal and operations responsibilities
  • Situation reports communicate facts, decisions, risks and required approvals
  • Supplier communications request recovery dates, capacity evidence and constraint details

Participants can build recovery plans that restore priority supply and service commitments.

  • Recovery objectives establish target times for critical products and services
  • Allocation rules prioritise customers, sites and orders during constrained supply
  • Recovery sequencing coordinates supplier restart, inbound freight and production capacity
  • Backlog management separates urgent demand, contractual commitments and replenishment needs
  • Exit criteria confirm stable service, replenished buffers and closed actions
  • After-action reviews capture root causes, decisions and improvement commitments

Participants can govern resilience performance through metrics, reviews and assurance routines.

  • Key risk indicators track concentration, late deliveries, capacity and financial distress
  • Key performance indicators measure recovery time, fill rate and expedite cost
  • Control testing calendars schedule supplier evidence reviews and continuity tests
  • Management dashboards distinguish leading indicators from incident outcome measures
  • Risk committees review exceptions, funding decisions and treatment progress
  • Internal audit evidence links controls, test results and corrective actions

Participants can communicate resilience decisions clearly to suppliers, executives and operating teams.

  • Stakeholder maps identify decision makers, affected users and external parties
  • Communication matrices define messages, channels, timing and accountable owners
  • Executive briefings present exposure, options, cost and recommendation succinctly
  • Supplier meeting agendas focus on facts, commitments, risks and follow-up
  • Decision logs record assumptions, approvals, exceptions and change rationale
  • Escalation thresholds distinguish operational resolution from executive intervention

Participants can justify resilience investments using cost, exposure and recovery evidence.

  • Total cost of disruption estimates lost margin, penalties and recovery expense
  • Cost-benefit analysis compares buffers, dual sourcing and contingency capacity
  • Expected loss calculations combine probability, impact and control effectiveness
  • Investment options distinguish no-regret controls from high-cost strategic choices
  • Sensitivity analysis tests assumptions about demand, lead time and disruption duration
  • Business cases state owners, milestones, benefits and residual risk acceptance

Participants can plan resilience tests and convert findings into controlled improvement actions.

  • Tabletop exercises test response roles, escalation and information flow
  • Supplier recovery simulations validate contact data, alternatives and decision speed
  • Transport diversion tests confirm route feasibility, customs and carrier readiness
  • Test objectives specify scenarios, measures, observers and evidence requirements
  • Lessons learned processes assign corrective actions and due dates
  • Maturity assessments benchmark governance, controls, testing and improvement discipline

Participants can build, review and present a complete procurement and logistics operational resilience plan.

  • Scope statement defines critical category, lane, facility or supplier portfolio
  • Dependency map identifies priority nodes, interfaces and single failure points
  • Risk register ranks disruption scenarios using agreed assessment criteria
  • Control plan specifies sourcing, inventory, transport and supplier actions
  • Incident playbook assigns triggers, decision rights, communications and recovery steps
  • Dashboard and assurance calendar establish measures, reviews and testing cycles

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Procurement and logistics resilience plan template
  2. Multi-tier supply dependency map
  3. Supplier continuity due diligence checklist
  4. Supply disruption risk register
  5. Transport and inventory contingency plan
  6. Incident response and recovery dashboard

Who should attend

  • Procurement Managers — responsible for continuity across strategic supplier portfolios
  • Supply Chain Managers — accountable for material availability and recovery decisions
  • Logistics Managers — managing transport, warehouse and distribution disruption risks
  • Category Managers — strengthening resilience within critical sourcing strategies
  • Supplier Relationship Managers — setting continuity expectations and monitoring supplier readiness
  • Business Continuity Professionals — coordinating supply chain dependencies within continuity programmes

Skills and tools covered

Supply risk assessmentSupplier continuity planningLogistics contingency designInventory resilienceIncident response managementRecovery performance measurement

Tools and standards

ISO 31000, Kraljic Matrix, FMEA, Incoterms 2020

How the course runs

Training methodology

The course uses short instructor briefings followed by case analysis, group exercises, disruption simulations and application planning. Cases include supplier failure, port closure, quality containment, cyber disruption and constrained transport capacity. Participants work with risk registers, dependency maps, supplier evidence, inventory data and incident scenarios. Facilitators provide structured critique of assumptions, controls and recovery choices. Each module adds to an individual resilience pack, enabling participants to test methods against their own categories, suppliers, sites or logistics networks.

Requirements and prerequisites

Participants should understand core procurement, inventory, supplier management or logistics processes and have some experience working with suppliers, transport providers, warehouses or internal stakeholders. Familiarity with purchase orders, contracts, lead times, service levels and basic supply chain performance measures is useful. Participants should bring a current or recent category, supplier, logistics lane or operational disruption as reference material where permitted. No prior business continuity qualification, statistical modelling expertise, specialist risk software or formal knowledge of ISO standards is required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have working familiarity with procurement, supply chain, logistics, supplier management or business continuity processes. Formal risk management certification and prior knowledge of ISO standards are not required.

Bring a current or recent category, supplier portfolio, logistics lane, warehouse operation or disruption example where confidentiality permits. Useful materials include supplier data, lead times, service measures, process maps and existing contingency procedures.

The course is designed for procurement, category, supply chain, logistics, supplier relationship and continuity professionals. It is particularly relevant for people responsible for critical supply, service levels, transport continuity or disruption recovery.

General supply chain courses focus on planning, sourcing, inventory, logistics and performance management. This course concentrates on disruption exposure, continuity controls, incident response, recovery planning and assurance for procurement and logistics operations.

Participants build a resilience pack around an actual supply issue or operating area throughout the course. They can use the resulting dependency map, risk register, supplier checklist, contingency actions and governance measures in workplace planning discussions.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes mapping, risk, supplier, sourcing and logistics controls; the second week addresses response, recovery, governance, testing and the final plan presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.