Course overview
Supply and demand planning determines whether customer orders can be met at an acceptable cost, inventory level and service level. Weak planning creates familiar failures: stockouts despite excess inventory, unstable production schedules, supplier expedites, obsolete stock and budget surprises. Planners must reconcile uncertain demand with finite materials, capacity, cash and supplier commitments while giving commercial, operations and finance teams one defensible plan.
This course develops the practical planning skills used in demand planning, supply planning, master scheduling and sales and operations planning. Participants work through demand history, forecast error, market intelligence, inventory policies, bills of material, lead times, capacity constraints and distribution requirements. They learn to build a baseline forecast, apply segmentation, calculate safety stock and reorder parameters, run material requirements planning, test capacity feasibility and prepare supply-demand scenarios for executive review.
Teaching combines short instructor briefings with worked calculations, planning simulations, sector cases and facilitated group analysis. Cases reflect issues faced by manufacturers, distributors, public-sector supply functions, healthcare providers and consumer goods businesses: volatile demand, constrained suppliers, seasonal demand, long lead-time materials and network inventory imbalances. Participants progressively build a planning pack containing a forecast, inventory policy, supply plan, exception log, scenario analysis and S&OP decision material. The final capstone requires participants to review and present a complete integrated supply and demand plan.
The course suits professionals who already work with purchasing, inventory, production, logistics, sales forecasts or operational reporting and need a stronger planning discipline. It is delivered instructor-led over 10 days, either in classrooms in more than 50 cities or live online. Training days run from 08:30 to 16:30 and provide approximately 6.5 contact hours. Participants receive a certificate of completion.

