Course overview
Training materials often fail because subject-matter expertise is transferred into slides, manuals or online modules without a clear performance goal, learner analysis, practice sequence or test of whether learning transfers to work. The result is content-heavy training that consumes staff time but produces inconsistent decisions, avoidable errors and low completion. Learning professionals need to convert operational requirements into materials that help people perform specific tasks correctly, safely and consistently.
This course develops the full workflow for designing instructor-led materials and eLearning. Participants analyse performance gaps, define measurable learning outcomes, structure content, select instructional methods, write assessments and build storyboards. They apply Bloom’s taxonomy, Gagné’s Nine Events, Mayer’s multimedia principles, adult learning principles, accessibility requirements and evaluation models. The course also covers facilitator guides, participant workbooks, slide decks, scenario-based eLearning, branching decisions, knowledge checks, SCORM packages, xAPI statements and quality assurance.
Teaching combines short technical briefings with cases drawn from banking, public services, NGOs and corporate operations. Participants review examples, diagnose weak materials, make design decisions, draft assets and receive structured peer and instructor feedback. Throughout the course, each participant develops a job-relevant learning product, such as a compliance module, systems training package, onboarding programme or manager workshop. They leave with a completed design pack containing a design brief, learning architecture, storyboard, assessment plan, accessibility checklist and evaluation plan.
The course suits L&D practitioners, trainers, instructional designers, HR professionals and subject-matter experts who already create or commission learning materials. It is especially useful where organisations are standardising training quality, moving classroom content online, introducing new systems or addressing performance risks.


