Training Materials and eLearning Design Training Course

Duration 10 days 21 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Learning and Development Officers, Instructional Designers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-233

Before you join: Participants should have some experience delivering training, supporting learning programmes, creating presentations or contributing subject expertise to workplace learning.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Training materials often fail because subject-matter expertise is transferred into slides, manuals or online modules without a clear performance goal, learner analysis, practice sequence or test of whether learning transfers to work. The result is content-heavy training that consumes staff time but produces inconsistent decisions, avoidable errors and low completion. Learning professionals need to convert operational requirements into materials that help people perform specific tasks correctly, safely and consistently.

This course develops the full workflow for designing instructor-led materials and eLearning. Participants analyse performance gaps, define measurable learning outcomes, structure content, select instructional methods, write assessments and build storyboards. They apply Bloom’s taxonomy, Gagné’s Nine Events, Mayer’s multimedia principles, adult learning principles, accessibility requirements and evaluation models. The course also covers facilitator guides, participant workbooks, slide decks, scenario-based eLearning, branching decisions, knowledge checks, SCORM packages, xAPI statements and quality assurance.

Teaching combines short technical briefings with cases drawn from banking, public services, NGOs and corporate operations. Participants review examples, diagnose weak materials, make design decisions, draft assets and receive structured peer and instructor feedback. Throughout the course, each participant develops a job-relevant learning product, such as a compliance module, systems training package, onboarding programme or manager workshop. They leave with a completed design pack containing a design brief, learning architecture, storyboard, assessment plan, accessibility checklist and evaluation plan.

The course suits L&D practitioners, trainers, instructional designers, HR professionals and subject-matter experts who already create or commission learning materials. It is especially useful where organisations are standardising training quality, moving classroom content online, introducing new systems or addressing performance risks.

What you will be able to do

  • Analyse workplace performance gaps using learner, task and context analysis
  • Write measurable learning outcomes using Bloom’s taxonomy and performance conditions
  • Create instructional architectures for classroom, virtual and self-paced learning
  • Design facilitator guides, participant materials and presentation assets for active learning
  • Develop scenario-based eLearning storyboards with branching decisions and feedback
  • Construct valid knowledge checks, performance assessments and scoring criteria
  • Apply WCAG accessibility principles and multimedia design rules to learning assets
  • Produce a complete training design pack for a defined workplace learning need

Benefits of attending

For you

  • Produces stronger portfolios of facilitator materials and eLearning design work
  • Reduces rework through structured design briefs and storyboard specifications
  • Builds confidence challenging content requests that lack performance evidence
  • Improves credibility when briefing subject-matter experts and senior stakeholders
  • Creates reusable methods for classroom, virtual and self-paced learning projects

For your organisation

  • Improves consistency across training decks, workbooks, facilitator guides and online modules
  • Reduces compliance and operational risk through clearer performance-based training
  • Shortens development cycles with standard design templates and review checkpoints
  • Raises course completion and knowledge retention through better instructional sequencing
  • Provides evidence for learning investment decisions through defined evaluation measures

Course modules

21 modules over 10 days

Participants can distinguish a learning need from a wider workplace performance problem.

  • Performance gaps separated from knowledge, skill, motivation and process causes
  • Training requests converted into observable workplace performance requirements
  • Gap analysis using current-state, target-state and consequence evidence
  • Stakeholder interviews structured around tasks, risks and business measures
  • Task analysis identifies decisions, procedures, exceptions and required standards
  • Audience profiles capture prior knowledge, language, access and confidence
  • Context analysis maps devices, systems, time constraints and manager support
  • Design briefs define scope, constraints, assumptions and success measures

Participants can write measurable learning outcomes aligned with workplace assessment evidence.

  • Bloom’s taxonomy selects appropriate cognitive levels for stated performance
  • Performance objectives specify behaviour, conditions and acceptable criteria
  • Terminal objectives separated from enabling knowledge and practice objectives
  • Action verbs tested against observable evidence and workplace task requirements
  • Assessment alignment connects outcomes, practice activities and final evidence
  • Criterion-referenced assessment measures performance against predefined quality standards
  • Distractors designed from credible misconceptions and common operating errors
  • Assessment blueprints balance content coverage, risk and cognitive demand

Participants can create a sequenced learning architecture for a defined performance goal.

  • ADDIE stages used to plan analysis, design, development and evaluation
  • Learning journeys sequence prework, instruction, practice, feedback and transfer
  • Content chunking groups concepts around decisions, tasks and job scenarios
  • Simple-to-complex sequencing introduces foundations before exceptions and edge cases
  • Worked examples reduce cognitive load during early skill acquisition
  • Practice progression moves from guided tasks toward independent performance
  • Spaced retrieval schedules review points after initial learning events
  • Modality choices compare classroom, virtual, eLearning and performance support

Participants can select learning methods that support adult learners and manageable cognitive load.

  • Andragogy links relevance, autonomy, experience and immediate application
  • Cognitive load theory distinguishes intrinsic, extraneous and germane processing
  • Prior knowledge checks identify where explanation or acceleration is needed
  • Advance organisers connect unfamiliar content with existing mental models
  • Interleaving contrasts related procedures to strengthen discrimination and recall
  • Retrieval practice replaces passive review with effortful memory reconstruction
  • Feedback timing matches learner capability, task complexity and error consequences
  • Reflection prompts connect learning decisions with participant work situations

Participants can design instructor-led sessions with clear pacing, interaction and practice.

  • Gagné’s Nine Events structure attention, instruction, practice and retention
  • Session plans allocate time for explanation, demonstration, practice and review
  • Facilitation methods matched to knowledge, procedures, judgement and attitudes
  • Questioning funnels move from recall toward analysis and justified decisions
  • Demonstration scripts make expert decisions visible for novice learners
  • Virtual session design uses polls, chat, breakout rooms and shared boards
  • Participation plans prevent long lecture sequences and uneven learner contribution
  • Contingency plans address late arrivals, technical failures and compressed timings

Participants can specify facilitator and participant materials that support consistent delivery.

  • Facilitator guides include timings, instructions, prompts and expected responses
  • Delivery notes distinguish mandatory content from adaptable local examples
  • Participant workbooks support note-taking, practice records and job application
  • Slide decks separate visual explanation from trainer narration and detail
  • Activity instructions state purpose, steps, timebox, outputs and debrief questions
  • Debrief guides connect activity findings with performance standards and consequences
  • Version control records owners, approvals, publication dates and change histories
  • Brand templates applied without reducing readability or instructional clarity

Participants can design visual learning assets that clarify rather than distract from key content.

  • Mayer’s coherence principle removes decorative content unrelated to stated outcomes
  • Signalling highlights critical steps, decisions, warnings and relationships visually
  • Segmenting divides complex processes into learner-controlled explanatory units
  • Dual coding combines concise words with relevant diagrams and demonstrations
  • Process maps show roles, handoffs, controls and exception routes
  • Annotated screenshots direct attention to fields, actions and system feedback
  • Data displays select tables, charts or dashboards for intended decisions
  • Visual hierarchy uses contrast, grouping, alignment and white space intentionally

Participants can write realistic scenarios that develop workplace judgement and decision-making.

  • Scenario design starts with a credible role, goal, constraint and consequence
  • Decision points reflect actual choices rather than obvious test questions
  • Branching paths show consequences of compliant, risky and incomplete actions
  • Case evidence includes documents, data, stakeholder statements and system records
  • Ambiguity introduced where learners must interpret policy or prioritise risks
  • Feedback explains reasoning, standards and downstream operational consequences
  • Role plays specify participant roles, briefings, observations and success criteria
  • Scenario difficulty increases through time pressure, exceptions and competing priorities

Participants can select eLearning formats and write build-ready development specifications.

  • eLearning formats compared: explainer, simulation, scenario, microlearning and reference module
  • Learning objectives determine interaction type, media choice and assessment approach
  • Functional specifications define navigation, completion, scoring and bookmarking behaviour
  • Screen inventories identify purpose, content, interaction and media for each screen
  • Asset registers track source files, permissions, owners and approval status
  • Audio scripts distinguish narration, on-screen text, captions and sound cues
  • Development handoffs define responsibilities between designer, developer and reviewer
  • Acceptance criteria specify performance, accessibility, content and technical requirements

Participants can produce detailed storyboards that guide efficient eLearning development.

  • Storyboard templates capture screen purpose, copy, visuals, interactions and developer notes
  • On-screen copy uses plain language, meaningful headings and concise instructions
  • Narration scripts avoid reading dense screen text word for word
  • Interaction specifications define learner actions, states, feedback and completion rules
  • Branch maps document decision routes, remedial loops and outcome screens
  • Knowledge-check screens include stems, options, correct responses and feedback
  • Media directions specify photography, illustration, animation and screen recordings
  • Review annotations distinguish content corrections from design preference comments

Participants can design systems-training materials for accurate task completion and error recovery.

  • System task maps identify trigger, inputs, actions, outputs and verification
  • Show-try-do sequences structure software demonstration and guided practice
  • Screen recordings focus attention through zoom, cursor cues and annotations
  • Simulation modes distinguish demonstration, guided practice and independent assessment
  • Data masking protects customer, employee and commercially sensitive information
  • Error-recovery steps cover validation messages, corrections and escalation routes
  • Job aids capture high-frequency tasks, exceptions and rarely used procedures
  • Release updates trigger impact analysis for affected training assets

Participants can apply accessibility requirements when designing learning materials and eLearning.

  • WCAG principles address perceivable, operable, understandable and robust digital content
  • Heading structures support screen-reader navigation through documents and web pages
  • Alt text describes meaningful images, diagrams and information-bearing graphics
  • Colour contrast checked against minimum readability requirements for text
  • Keyboard access tested for menus, interactions, media controls and assessments
  • Captions, transcripts and audio descriptions support multimedia access needs
  • Plain-language writing reduces unnecessary reading burden and interpretation errors
  • Inclusive examples avoid stereotypes while reflecting diverse workplace roles

Participants can create assessments and feedback that demonstrate learning against defined criteria.

  • Assessment methods matched to recall, procedure, judgement and performance outcomes
  • Multiple-choice items avoid cueing, ambiguity, trivia and implausible distractors
  • Short-answer questions specify expected terms, calculations or decision rationale
  • Performance checklists identify observable steps, controls and quality standards
  • Analytic rubrics separate criteria, performance levels and scoring descriptors
  • Scenario assessments require evidence-based choices under realistic operating constraints
  • Feedback explains why responses meet or miss specified performance criteria
  • Item analysis reviews difficulty, discrimination and recurring misunderstanding patterns

Participants can run structured reviews that improve accuracy, usability and instructional quality.

  • Quality checklists cover accuracy, alignment, usability, accessibility and technical function
  • Content reviews separate factual validation from instructional design decisions
  • Subject-matter expert reviews use focused questions and evidence requirements
  • Editorial standards govern terminology, abbreviations, punctuation and plain language
  • Proofing passes check copy, links, media credits and visual consistency
  • Pilot feedback distinguishes learner preference from genuine performance barriers
  • Defect logs record severity, owner, due date and resolution evidence
  • Sign-off workflows confirm accountable approval before publication or launch

Participants can specify learning technology requirements and interpret basic learning data.

  • SCORM packages communicate completion, status, score and session information
  • xAPI statements record learner actions using actor, verb and object
  • Learning management systems manage enrolment, assignments, completion and reporting
  • Completion rules distinguish viewing, participation, passing score and demonstrated competence
  • Data dictionaries define fields, calculations, sources and reporting owners
  • Learning dashboards track participation, progress, assessment and drop-off patterns
  • Privacy requirements limit collection, retention and sharing of learner data
  • Technical test plans verify launch, tracking, bookmarking and reporting behaviour

Participants can plan evaluation evidence from learner reaction through workplace performance results.

  • Kirkpatrick levels distinguish reaction, learning, behaviour and organisational results
  • Evaluation questions start with decisions that stakeholders need to make
  • Baseline measures establish pre-intervention performance and error patterns
  • Level-two evidence combines assessment scores, demonstrations and confidence measures
  • Transfer plans identify manager actions, practice opportunities and performance support
  • Follow-up sampling tests whether workplace behaviours changed after training
  • Return-on-expectation measures compare agreed success indicators with intended outcomes
  • Evaluation reports present findings, limitations, recommendations and next actions

Participants can plan a learning-development project with realistic governance and production controls.

  • Project charters define scope, deliverables, roles, milestones and decision rights
  • RACI matrices assign responsible, accountable, consulted and informed stakeholders
  • Work breakdown structures sequence analysis, design, build, review and launch tasks
  • Effort estimates account for writing, media production, testing and revision cycles
  • Risk registers identify content, technical, approval and capacity threats
  • Review calendars protect subject-matter expert time and decision turnaround
  • Change control assesses impact on scope, budget, schedule and quality
  • Status reports communicate progress, blockers, decisions needed and next milestones

Participants can use rapid methods without losing instructional discipline or content control.

  • SAM cycles use iterative design, prototyping, review and revision checkpoints
  • Minimum viable learning products test critical assumptions before full production
  • Content inventories identify reusable assets, gaps, owners and expiry dates
  • Modular design supports updates without rebuilding unrelated learning components
  • Reusable learning objects separate stable concepts from changeable policy details
  • Rapid prototypes test interface, scenario logic and learner comprehension early
  • Design sprints prioritise high-risk decisions before visual production begins
  • Reuse criteria check relevance, currency, accessibility, permissions and technical compatibility

Participants can combine learning events and job aids into a coherent performance-support solution.

  • Blended learning maps each objective to the most suitable learning channel
  • Prework introduces terminology, baseline knowledge and diagnostic questions
  • Live sessions focus on practice, discussion, coaching and difficult judgement
  • Post-course tasks reinforce application through manager-led workplace assignments
  • Electronic performance support provides checklists, decision trees and searchable guidance
  • Job aids designed for point-of-need use under operational time pressure
  • Communities of practice capture recurring questions, examples and peer solutions
  • Manager briefings clarify reinforcement actions, observations and coaching conversations

Participants can manage learning content responsibly through clear ownership, permissions and governance.

  • Copyright checks cover images, video, text extracts, fonts and third-party assets
  • Creative Commons licences interpreted for attribution, adaptation and commercial use
  • Confidential information removed from examples, screenshots and assessment scenarios
  • Policy content assigned named owners, review dates and approval authorities
  • Record retention rules determine storage, archival and disposal of learning records
  • Bias reviews examine assumptions, representation, language and assessment fairness
  • AI-generated content checked for accuracy, provenance, confidentiality and copyright risk
  • Governance calendars schedule content reviews before policy or system expiry

Participants can build, review and present a complete workplace learning design pack for a defined performance need.

  • Performance brief defines target audience, task, risks, constraints and success measures
  • Learning architecture sequences outcomes, methods, practice, assessment and transfer support
  • Facilitator or eLearning storyboard specifies build-ready learning materials and interactions
  • Assessment plan maps evidence, scoring criteria, feedback and remediation routes
  • Accessibility review checks structure, contrast, captions, keyboard access and plain language
  • Quality review applies content, instructional, technical and stakeholder approval criteria
  • Evaluation plan identifies baseline data, follow-up measures and decision points
  • Final presentation defends design choices against business requirements and learner evidence

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Performance-based learning design brief template
  2. Learning outcomes and assessment blueprint
  3. Facilitator guide and participant workbook template
  4. eLearning storyboard and branching-map template
  5. Accessibility and quality assurance checklist
  6. Kirkpatrick evaluation and transfer plan

Who should attend

  • Learning and Development Officers — need repeatable methods for designing quality learning materials
  • Instructional Designers — need stronger analysis, storyboarding, assessment and quality assurance methods
  • Corporate Trainers — need classroom materials that support participation and workplace transfer
  • HR Business Partners — need to commission learning solutions against defined performance requirements
  • Subject-Matter Experts — need to convert technical knowledge into teachable learning content
  • Digital Learning Producers — need design specifications for build-ready eLearning modules

Skills and tools covered

Instructional designeLearning storyboardingAssessment designLearning accessibilityFacilitation materialsLearning evaluation

Tools and standards

ADDIE, Bloom’s taxonomy, WCAG, Kirkpatrick model

How the course runs

Training methodology

The course uses short briefings to introduce design methods, followed by case analysis, group design work, critique sessions and individual application planning. Participants work with realistic requests such as policy rollout, customer-service standards, systems adoption and operational-risk training. They inspect sample materials, identify design defects, develop their own learning assets and test design choices against learner needs. Facilitated peer reviews use agreed quality criteria. Instructor feedback focuses on decisions, evidence, clarity and build-readiness rather than visual decoration alone.

Requirements and prerequisites

Participants should have some experience delivering training, supporting learning programmes, creating presentations or contributing subject expertise to workplace learning. They should understand the business processes or operational topics for which they may design training. Familiarity with PowerPoint, word processing and basic online learning platforms is useful. No prior instructional design qualification, graphic design capability, programming knowledge or eLearning authoring-tool expertise is required. Participants should bring a real training need, existing course materials or a process they want to convert into a learning intervention.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have experience in training, L&D, HR, facilitation or subject-matter support. You do not need an instructional design qualification, programming skills or prior experience with an eLearning authoring tool.

Bring a laptop if possible and a real training request, process, policy or existing course that needs improvement. You may also bring approved examples of slides, workbooks, procedures or online modules for reference.

It is designed for L&D staff, trainers, instructional designers, HR professionals, digital learning producers and subject-matter experts. It suits people who create materials themselves or who need to brief and review external developers.

Facilitation courses focus primarily on delivery skills, while software courses focus on operating a specific authoring application. This course focuses on the design decisions behind effective classroom and digital learning materials, regardless of the production software used.

Participants develop a design pack for a real workplace learning need during the course. The templates can then be used to brief stakeholders, produce materials, review vendor work and evaluate results.

The first week establishes analysis, learning architecture, classroom-material design and eLearning storyboarding. The second week covers accessibility, assessment, quality assurance, technology standards, evaluation, governance and completion of the capstone design pack.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.