Advanced Underwriting Management Training Course

Duration 10 days 20 modules · 65 contact hours
Level Advanced Certificate on completion
Who attends Senior Underwriter, Underwriting Manager and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-BI-141

Before you join: Participants should have at least three years of commercial, specialty or corporate insurance underwriting experience, or an equivalent role in portfolio management, claims, product or insurance risk.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Underwriting management determines whether an insurer writes profitable, controllable business or accumulates poorly understood exposure. Senior underwriters and underwriting managers must make consistent decisions under time pressure while balancing risk appetite, technical price adequacy, policy terms, delegated authority, service standards and portfolio targets. Weak submission discipline, incomplete exposure data, uncontrolled exceptions and limited claims feedback can damage loss ratios long before results become visible.

This course develops advanced methods for assessing complex commercial and specialty risks, setting terms and conditions, building technical prices and managing portfolio performance. Participants work with risk appetite statements, underwriting authority matrices, exposure schedules, loss data, catastrophe scenarios, generalized linear models, reinsurance structures and claims intelligence. They learn to distinguish individual-risk profitability from portfolio effects, identify accumulation and aggregation risk, challenge broker presentations, document referrals and monitor underwriting quality.

Instruction combines focused technical briefings with insurer case files, pricing analysis, referral decisions, portfolio-review simulations and structured peer challenge. Participants progressively build an underwriting management file during the course, applying the methods to a realistic commercial insurance portfolio. They leave with a documented risk assessment, pricing rationale, coverage terms, referral record, portfolio monitoring plan and underwriting action plan that can be adapted to their own product line or market.

The course suits experienced insurance underwriters, underwriting managers, portfolio managers, product specialists, risk professionals and technical claims staff who contribute to commercial underwriting decisions. It is particularly relevant to property, casualty, liability, marine, energy, financial lines and specialty insurance teams.

What you will be able to do

  • Assess complex commercial insurance submissions using structured exposure, financial and control analysis
  • Set underwriting terms, exclusions, deductibles and limits aligned with stated risk appetite
  • Build technical price indications using loss experience, exposure measures and rating assumptions
  • Apply underwriting authority matrices, referral protocols and exception documentation controls
  • Analyse portfolio concentration, accumulation, aggregation and catastrophe exposure
  • Evaluate reinsurance structures and their effect on net retention and underwriting decisions
  • Use claims and portfolio performance data to identify underwriting remediation actions
  • Produce and present a complete underwriting management file for a complex risk portfolio

Benefits of attending

For you

  • Make defensible decisions on complex risks with incomplete or conflicting submission data
  • Challenge broker presentations using structured exposure, pricing and wording questions
  • Document referrals and underwriting exceptions to a standard suitable for audit review
  • Identify portfolio concentrations before they produce material loss deterioration
  • Present technical underwriting recommendations clearly to managers and capacity providers

For your organisation

  • Improves consistency of risk selection across underwriters and delegated authority holders
  • Reduces uncontrolled exceptions through clearer referral, rationale and approval records
  • Strengthens technical pricing discipline and visibility of rate adequacy shortfalls
  • Identifies concentration, aggregation and catastrophe exposures earlier in portfolio reviews
  • Creates stronger feedback loops between claims, underwriting, reinsurance and product teams

Course modules

20 modules over 10 days

Participants can translate underwriting strategy into practical acceptance, referral and authority rules.

  • Underwriting strategy linked to target segments, capacity and profitability objectives
  • Risk appetite statements translated into class, territory and limit rules
  • Authority matrices mapped across underwriting, referral and escalation decisions
  • Delegated authority controls for binders, MGAs and coverholders
  • Referral rationale documented using materiality, complexity and aggregation triggers
  • Three-lines model applied to underwriting ownership, oversight and assurance

Participants can prioritise submissions and specify decision-grade underwriting information.

  • Submission triage scored by fit, quality, urgency and expected value
  • Minimum data standards defined for new business and renewal files
  • Broker presentations challenged through targeted underwriting information requests
  • Incomplete submissions screened using stop, proceed and refer criteria
  • Know-your-customer checks integrated with underwriting file acceptance procedures
  • Service-level measures balanced against technical review and referral quality

Participants can validate exposure data and identify material information gaps.

  • Exposure schedules reconciled against statements of values and insured locations
  • Data lineage recorded from broker submission through underwriting system fields
  • Material data gaps assessed using sensitivity analysis and conservative assumptions
  • Geocoding controls applied to locations, coordinates and address standardisation
  • Exposure mapping identifies concentration by occupancy, territory and peril zone
  • Version control preserves auditable changes to submission and rating data

Participants can assess insured financial strength and its underwriting implications.

  • Financial statements reviewed for liquidity, gearing, profitability and cash conversion
  • Working capital trends tested against trading cycles and seasonal exposures
  • Debt covenants and refinancing risk considered within insured viability assessments
  • Management accounts compared with audited statements and declared turnover
  • Counterparty dependencies identified through customer concentration and supplier reliance
  • Financial deterioration translated into limits, deductibles and payment terms

Participants can evaluate physical hazards and convert survey findings into underwriting actions.

  • Construction, occupancy, protection and exposure framework applied to property risks
  • Risk survey recommendations prioritised by severity, feasibility and verification evidence
  • Fire protection systems assessed through impairment, testing and maintenance records
  • Business continuity plans tested against critical dependencies and recovery times
  • Engineering controls evaluated for process safety and loss prevention effectiveness
  • Warranties and risk improvements linked to measurable underwriting conditions

Participants can analyse liability exposures, policy triggers and long-tail uncertainty.

  • Liability exposure mapped through operations, contracts, jurisdictions and claimant groups
  • Occurrence and claims-made triggers compared against coverage and notification requirements
  • Contractual indemnities reviewed for assumed liability and insurance transfer gaps
  • Long-tail reserving uncertainty considered within limits and attachment decisions
  • Class action, recall and mass tort scenarios tested against aggregation potential
  • Defence costs treatment assessed within or outside policy limits

Participants can structure coverage that addresses intended risks without unintended grant.

  • Insuring clauses tested against declared operations and intended risk transfer
  • Definitions drafted to reduce ambiguity around insureds, property and occurrences
  • Exclusions assessed for enforceability, scope and unintended coverage gaps
  • Deductibles, waiting periods and sublimits aligned with loss severity drivers
  • Endorsements controlled through approved wording libraries and version histories
  • Manuscript wording reviewed against standard forms and legal escalation criteria

Participants can develop and challenge technical price indications for complex risks.

  • Burning-cost analysis adjusted for claims development, exposure and inflation
  • Expected loss ratios derived from frequency, severity and exposure assumptions
  • Rate change separated into exposure movement, coverage change and price movement
  • Expense loads, commission and profit margins incorporated into technical premiums
  • Credibility weighting combines insured experience with class and market benchmarks
  • Pricing assumptions documented for challenge, approval and renewal comparison

Participants can use rating models appropriately and challenge their assumptions and outputs.

  • Generalized linear models interpreted through variables, relativities and interactions
  • Model outputs challenged against underwriting knowledge and exposure anomalies
  • Rating factor selection tested for relevance, stability and proxy discrimination
  • Outlier treatment documented using data rules and underwriting rationale
  • Model validation covers discrimination, calibration, drift and back-testing
  • Override governance distinguishes permitted judgment from uncontrolled price discounting

Participants can assess catastrophe exposure and incorporate scenario results into underwriting decisions.

  • Probable maximum loss estimated from location, construction and protection details
  • Catastrophe model outputs interpreted through occurrence exceedance probability curves
  • Return-period metrics distinguished from annual aggregate loss expectations
  • Secondary perils assessed using event history, vulnerability and uncertainty ranges
  • Scenario testing evaluates flood, windstorm, earthquake and wildfire accumulations
  • Catastrophe loads reflected within technical price, limits and reinsurance needs

Participants can evaluate credit-related exposures and counterparty dependence within underwriting files.

  • Credit assessment combines financial ratios, payment behaviour and sector outlook
  • Surety capacity set against contract terms, backlog and working capital
  • Counterparty default scenarios tested through receivables, suppliers and guarantees
  • Security instruments reviewed for enforceability, tenor and calling conditions
  • Trade credit limits monitored against buyer concentration and ageing reports
  • Covenant breaches escalated using pre-agreed underwriting intervention triggers

Participants can identify and manage concentration risks across an underwriting portfolio.

  • Portfolio segmentation separates risk drivers, profitability patterns and capacity consumption
  • Aggregation registers capture shared locations, insured groups and supply chains
  • Concentration limits monitored by peril zone, industry, broker and insured group
  • Risk-adjusted premium compared with probable maximum loss and capital usage
  • New business decisions tested against portfolio mix and correlation assumptions
  • Remediation actions include rate correction, limits, exclusions and non-renewal

Participants can assess how reinsurance affects retention, capacity and underwriting choices.

  • Quota share, surplus and excess-of-loss structures compared for risk transfer
  • Treaty terms reviewed for exclusions, limits, reinstatements and reporting duties
  • Facultative placements assessed when treaty capacity or appetite is insufficient
  • Net retention calculated after ceded shares, attachments and aggregate protections
  • Reinsurance recoverability considered through contract certainty and counterparty quality
  • Underwriting referrals tested against treaty conditions and facultative lead times

Participants can convert claims evidence into targeted underwriting and wording improvements.

  • Claims triangles interpreted for development patterns and reserve uncertainty
  • Frequency and severity trends segmented by peril, industry and coverage feature
  • Large-loss reviews identify root causes, control failures and wording disputes
  • Closed-claim files tested against original underwriting assumptions and conditions
  • Claims leakage indicators linked to deductibles, exclusions and settlement authority
  • Underwriting actions prioritised through loss-ratio impact and implementation feasibility

Participants can maintain underwriting files that support fair treatment, auditability and regulatory scrutiny.

  • Fair customer outcomes considered within eligibility, pricing and renewal decisions
  • Sanctions screening embedded within insured, beneficiary and counterparty assessment
  • Anti-money-laundering escalation triggers recognised during premium and ownership reviews
  • Solvency II governance linked to underwriting risk policies and reporting
  • IFRS 17 performance measures distinguished from underwriting management metrics
  • File notes evidence material facts, assumptions, exceptions and approval decisions

Participants can specify controlled use of automation in underwriting workflows.

  • Rules engines configured with eligibility, referral and straight-through processing criteria
  • Application programming interfaces assessed for data completeness and validation controls
  • Automated decision rules monitored for drift, overrides and unintended outcomes
  • Document extraction outputs verified against source documents and confidence thresholds
  • Human review checkpoints retained for complex, high-value and anomalous submissions
  • Model risk registers record owners, limitations, testing and remediation dates

Participants can negotiate underwriting terms and manage referral discussions with disciplined evidence.

  • Negotiation positions prepared from price, terms, capacity and walk-away points
  • Broker conversations distinguish negotiable features from non-negotiable risk controls
  • Referral papers present exposure, pricing, coverage and portfolio implications
  • Decision memos compare approval, conditional approval and decline alternatives
  • Broker performance reviewed through submission quality, retention and loss experience
  • Difficult renewal discussions handled using evidence, alternatives and documented commitments

Participants can design performance reporting that connects individual decisions with portfolio outcomes.

  • Underwriting dashboards track hit rate, retention, rate movement and loss ratio
  • Leading indicators distinguish rate adequacy, exposure growth and referral volumes
  • Underwriter scorecards balance quality, service, growth and profitability measures
  • Peer review samples test file quality, pricing rationale and authority compliance
  • Monthly portfolio reviews assign owners, actions, deadlines and escalation routes
  • Management information separates written, earned, incurred and ultimate performance

Participants can prepare a committee-ready recommendation for a complex insurance risk.

  • Complex submission reviewed using integrated exposure, financial and claims evidence
  • Competing underwriting options compared through price, terms and net retention
  • Scenario analysis tests downside outcomes under severe but plausible losses
  • Referral pack structured for senior approval, challenge and recorded decisions
  • Committee questions anticipated through evidence gaps, assumptions and sensitivities
  • Final recommendation states conditions, monitoring triggers and renewal actions

Participants can build, review and present a complete underwriting management file for a complex portfolio.

  • Submission evidence consolidated into a structured underwriting risk assessment
  • Technical price indication built from exposure, losses and loading assumptions
  • Coverage terms, exclusions, deductibles and warranties drafted for approval
  • Portfolio aggregation and catastrophe exposures assessed against stated capacity limits
  • Reinsurance implications, referrals and exceptions documented within decision records
  • Management presentation defends recommendation, monitoring plan and renewal strategy

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Underwriting authority and referral matrix
  2. Complex risk assessment template
  3. Technical pricing assumption model
  4. Coverage terms and wording checklist
  5. Portfolio concentration monitoring dashboard
  6. Underwriting management file

Who should attend

  • Senior Underwriter — strengthens technical decisions on complex and referred risks
  • Underwriting Manager — improves authority control, portfolio oversight and team consistency
  • Portfolio Manager — connects risk selection decisions to profitability and accumulation exposure
  • Product Manager — supports product rules, coverage design and pricing governance
  • Insurance Risk Manager — assesses underwriting controls and portfolio risk concentrations
  • Technical Claims Manager — converts claims patterns into underwriting improvement priorities

Skills and tools covered

Technical risk assessmentUnderwriting pricingPortfolio managementReferral governanceReinsurance analysisClaims feedback

Tools and standards

ISO 31000, Solvency II, IFRS 17, Generalized linear models (GLMs)

How the course runs

Training methodology

The course uses short technical briefings followed by insurer case work, facilitated group analysis and decision simulations. Participants assess submissions, interpret exposure schedules, set terms, build price indications and defend referral recommendations. Portfolio dashboards, claims extracts and catastrophe scenarios are used to test decisions beyond the individual account. Trainers provide structured feedback against underwriting files, authority rules and risk appetite. Each participant records application actions for their own class of business, team controls or portfolio review process.

Requirements and prerequisites

Participants should have at least three years of commercial, specialty or corporate insurance underwriting experience, or an equivalent role in portfolio management, claims, product or insurance risk. They should already understand common policy sections, deductibles, limits, premiums, loss ratios and basic underwriting workflow. Familiarity with spreadsheets and insurance financial statements is useful. The course does not require actuarial qualification, programming ability or prior experience building generalized linear models. It is not designed as an introduction to insurance underwriting or personal-lines rating.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have several years of commercial or specialty insurance experience, ideally in underwriting, portfolio management, claims, product or insurance risk. The course assumes familiarity with insurance policies, premiums, limits, deductibles and loss ratios.

Bring a laptop for spreadsheet-based analysis and, where permitted by employer policy, anonymised examples of underwriting challenges or portfolio questions. Course materials and case data are provided.

It is designed for experienced underwriters and managers handling commercial, corporate or specialty risks. Portfolio managers, product specialists, technical claims leaders and insurance risk professionals also benefit where they influence underwriting decisions.

General underwriting courses focus on foundational policy concepts, standard risk selection and routine rating. This course concentrates on complex submissions, technical pricing, portfolio concentration, reinsurance, governance and management decisions.

Participants leave with reusable assessment, pricing, referral and portfolio-monitoring materials. The capstone file can be adapted to an active product line, renewal review or underwriting control improvement project.

The programme contains 20 modules of approximately three contact hours, supported by briefings, case analysis, simulations and feedback. The final module is devoted to assembling, reviewing and presenting a complete underwriting management file.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.