Smart Cities and Sustainable Development Training Course

Duration 10 days 16 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends City and municipal managers, Urban planners and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-PP-038

Before you join: Participants should have experience in public administration, urban planning, infrastructure, utilities, digital government, sustainability or programme delivery.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Cities face simultaneous pressure to improve service reliability, reduce emissions, manage growth, widen access and spend public funds transparently. Smart city programmes can address these issues when technology supports defined policy outcomes rather than becoming a collection of disconnected pilots. Public managers need to link urban data, infrastructure investment, digital services and community priorities to measurable sustainable development results.

This ten-day course examines how to design, govern and deliver smart city initiatives aligned with Sustainable Development Goal 11 and related climate, inclusion and economic objectives. Participants apply urban systems mapping, stakeholder analysis, results frameworks, data governance, climate-risk assessment, project appraisal and procurement planning. The course covers mobility, energy, water, waste, digital public services, urban resilience and the policy choices required to avoid exclusion, weak accountability and vendor dependency.

Teaching combines focused instructor briefings with public-sector cases, group analysis, planning simulations and structured application to participants' own cities or programmes. Participants progressively build a Smart Sustainable City Delivery Plan containing a baseline, priority outcomes, project portfolio, governance model, financing approach, indicators and implementation roadmap. The final capstone requires participants to review and present this plan as they would to a city executive committee, development partner or investment board.

The course is suited to officials, utility managers, urban planners, programme leaders and advisers responsible for city development, digital transformation, infrastructure or climate action. It is particularly relevant where agencies must coordinate multiple departments, private providers, communities and funders around a shared urban agenda.

What you will be able to do

  • Diagnose urban challenges using systems maps, service data and spatial evidence
  • Define smart city priorities through SDG-aligned outcomes and theory of change
  • Design governance arrangements for cross-departmental smart city programme delivery
  • Assess digital, infrastructure and service projects using public-value criteria
  • Develop responsible data governance policies for urban platforms and digital services
  • Prepare climate-resilient investment priorities using risk and vulnerability assessment
  • Construct a monitoring framework with indicators, baselines, targets and reporting cycles
  • Present a Smart Sustainable City Delivery Plan for executive review

Benefits of attending

For you

  • A defensible method for turning smart city ideas into public-value priorities
  • Practical language for challenging technology-led proposals and vendor claims
  • A completed Smart Sustainable City Delivery Plan for workplace use
  • Stronger capability to coordinate planners, utilities, digital teams and communities
  • Greater confidence presenting city investment choices to senior decision-makers

For your organisation

  • Better alignment between digital investments, urban policy and service-delivery targets
  • Reduced risk of disconnected pilots, duplicate platforms and unclear ownership
  • More transparent project selection using public value, risk and affordability criteria
  • Improved coordination across municipal departments, utilities and external partners
  • A reusable framework for tracking sustainable city outcomes and delivery performance

Course modules

16 modules over 10 days

Participants can frame smart city challenges as interconnected urban systems with measurable public outcomes.

  • Urban metabolism maps linking land use, flows, services and outcomes
  • Smart city definitions distinguished from technology procurement and digital branding
  • System-of-systems dependencies between transport, energy, water and communications
  • Public value criteria for judging proposed smart city interventions
  • Service-user journeys identifying friction, exclusion and service reliability failures
  • City typologies shaping feasible technology, infrastructure and governance choices

Participants can design accountability arrangements for multi-agency smart city delivery.

  • Mandate mapping across municipal departments, utilities, regulators and partners
  • RACI matrices assigning decision rights, delivery roles and escalation routes
  • Political economy analysis identifying incentives, interests and institutional constraints
  • Steering committee terms of reference for cross-department programme oversight
  • Public value trade-offs between efficiency, equity, privacy and resilience
  • Intergovernmental coordination mechanisms for metropolitan and regional service systems

Participants can translate sustainable development commitments into city-level objectives and targets.

  • SDG 11 targets connected to local plans, services and investments
  • Crosswalks linking SDGs with climate, health, inclusion and economic outcomes
  • Theory of change models connecting interventions to intended urban results
  • Outcome statements separating policy results from projects, activities and outputs
  • Equity lenses identifying distributional effects across neighbourhoods and population groups
  • Target-setting rules using baselines, trajectories, affordability and implementation capacity

Participants can build an evidence-based baseline for a priority urban challenge.

  • Problem trees separating root causes, direct causes and observable effects
  • Baseline datasets combining administrative records, surveys, sensors and spatial data
  • Disaggregated indicators revealing disparities by location, income, gender and disability
  • Data quality checks covering completeness, timeliness, accuracy and comparability
  • GIS hotspot analysis locating service gaps, risks and investment needs
  • Evidence briefs synthesising data, resident feedback and operational observations

Participants can plan inclusive engagement for smart city policies, services and investments.

  • Stakeholder power-interest grids identifying influence, needs and engagement approaches
  • Participatory mapping capturing resident knowledge of service failures and risks
  • Co-design sessions structured around user needs, constraints and service prototypes
  • Accessibility requirements for older persons, disabled users and low-connectivity households
  • Grievance mechanisms recording complaints, response times and resolution quality
  • Communication plans explaining trade-offs, safeguards, benefits and delivery milestones

Participants can create a prioritised strategy linking city outcomes to coordinated initiatives.

  • Strategic pillars translating city vision into bounded programme priorities
  • Portfolio maps grouping initiatives by outcome, dependency, cost and maturity
  • Multi-criteria analysis scoring impact, feasibility, equity, risk and readiness
  • Pilot selection criteria preventing technology demonstrations without scale pathways
  • Roadmaps sequencing policy reform, infrastructure, platforms and service redesign
  • Benefits maps connecting project outputs to service and development outcomes

Participants can assess integrated mobility and spatial interventions within a smart city portfolio.

  • Transit-oriented development principles linking density, access and public transport
  • Complete streets audits assessing safety, accessibility, walking and cycling conditions
  • Mobility-as-a-service models integrating tickets, routes, payments and customer information
  • Intelligent transport systems assessed against congestion, safety and equity outcomes
  • Land-use transport models informing corridor priorities and development scenarios
  • Universal design standards applied to streets, stations and public spaces

Participants can identify practical pathways for cleaner, more efficient urban energy systems.

  • City greenhouse gas inventories using the Global Protocol for Community-Scale GHG Emission Inventories
  • Building energy benchmarking comparing consumption intensity across municipal facilities
  • District energy options assessed for demand density, fuel supply and ownership
  • Renewable energy procurement models for public buildings and municipal operations
  • Demand-side management measures reducing peak loads and operating costs
  • Energy performance contracts allocating savings, measurement and verification responsibilities

Participants can plan data-informed improvements to essential urban environmental services.

  • Non-revenue water analysis using production, billing, pressure and leakage data
  • Smart metering business cases tested against costs, equity and customer protection
  • Solid waste flow mapping from generation through collection, sorting and disposal
  • Circular economy interventions prioritising prevention, reuse, repair and material recovery
  • Route optimisation principles for collection fleets, transfer stations and service zones
  • Sanitation service chains identifying containment, emptying, treatment and reuse gaps

Participants can specify digital city services and platforms around public needs and standards.

  • Reference architectures separating sensors, networks, platforms, applications and interfaces
  • Interoperability requirements using open APIs, common identifiers and data standards
  • Digital service design based on user journeys and assisted access
  • Platform governance models defining ownership, operating roles and change control
  • Vendor lock-in risks assessed through data portability and contract terms
  • Digital inclusion measures addressing affordability, literacy, language and access channels

Participants can establish proportionate safeguards for urban data collection, sharing and use.

  • Data inventories classifying datasets by owner, purpose, sensitivity and retention
  • Privacy impact assessments identifying collection risks and mitigation controls
  • Data-sharing agreements defining lawful purpose, access, responsibilities and safeguards
  • Cybersecurity risk registers covering assets, threats, vulnerabilities and treatments
  • NIST Cybersecurity Framework functions applied to city digital service operations
  • Algorithmic accountability controls for automated decisions affecting residents and businesses

Participants can assess whether smart city interventions produce fairer and safer urban outcomes.

  • Gender-responsive planning examining mobility, safety, care work and public space
  • Universal access audits identifying physical, digital and communication barriers
  • Safety-by-design principles for lighting, surveillance, reporting and emergency response
  • Informal settlement upgrading priorities based on tenure, services and resident participation
  • Digital divide assessments measuring device access, skills, affordability and trust
  • Social innovation partnerships connecting municipal services with community-led solutions

Participants can integrate climate risk and resilience measures into city investment decisions.

  • Climate risk assessments combining hazard, exposure, vulnerability and adaptive capacity
  • Scenario planning testing infrastructure and service performance under climate shocks
  • Nature-based solutions assessed for flood control, cooling and biodiversity benefits
  • Resilience dividends identifying avoided losses, service continuity and social gains
  • Critical infrastructure interdependency analysis for power, water, transport and telecommunications
  • Emergency preparedness protocols linking early warning, response coordination and recovery

Participants can prepare affordable, accountable funding and procurement approaches for city initiatives.

  • Lifecycle costing comparing capital, operating, renewal and disposal expenditures
  • Cost-benefit analysis including social, environmental and distributional impacts
  • Public-private partnership screening for risk transfer, value and fiscal exposure
  • Output-based specifications defining service levels, performance measures and acceptance criteria
  • Procurement evaluation matrices balancing quality, price, sustainability and delivery risk
  • Blended finance structures combining municipal funds, grants, loans and private capital

Participants can manage implementation through clear milestones, indicators, risks and review routines.

  • Logic models linking inputs, activities, outputs, outcomes and longer-term impacts
  • Results frameworks specifying indicators, baselines, targets, sources and reporting frequency
  • Critical path schedules sequencing approvals, procurement, construction and service launch
  • Risk registers assigning probability, impact, treatment actions and accountable owners
  • Benefits realisation plans tracking adoption, service improvements and policy outcomes
  • Adaptive management reviews using evidence to revise priorities, budgets and delivery plans

Participants can build, review and present a complete Smart Sustainable City Delivery Plan for a defined urban challenge.

  • City challenge statement supported by baseline evidence and stakeholder priorities
  • Theory of change linking proposed interventions to measurable sustainable outcomes
  • Prioritised project portfolio tested for public value, feasibility and equity
  • Governance model defining mandates, decision rights, partnerships and accountability
  • Financing and procurement approach matched to project scale and risk
  • Implementation roadmap integrating milestones, dependencies, indicators and review points

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Smart Sustainable City Delivery Plan template
  2. Urban systems and stakeholder mapping toolkit
  3. SDG-aligned theory of change model
  4. Smart city project appraisal scorecard
  5. Urban data governance checklist
  6. Results framework and implementation roadmap

Who should attend

  • City and municipal managers — coordinate priorities, services and partner delivery
  • Urban planners — connect spatial plans with digital and infrastructure investments
  • Smart city programme managers — move pilots into governed delivery portfolios
  • Infrastructure and utility managers — align asset investments with city outcomes
  • Climate and sustainability officers — integrate resilience and emissions objectives
  • Development partner advisers — assess and support municipal transformation programmes

Skills and tools covered

Urban systems analysisSmart city governanceSustainable infrastructure planningUrban data governanceClimate resilience planningProgramme performance management

Tools and standards

Sustainable Development Goal 11, ISO 37120, ISO 37122, NIST Cybersecurity Framework

How the course runs

Training methodology

The course uses short instructor briefings to establish methods, followed by city cases, facilitated group analysis, planning simulations and individual application work. Participants examine realistic decisions on data platforms, mobility systems, climate adaptation, utility services and capital investment. Working groups test stakeholder positions, assess project trade-offs and review implementation risks. Each module adds a component to an individual or team Smart Sustainable City Delivery Plan. Facilitators provide structured feedback against public-value, feasibility, equity and sustainability criteria.

Requirements and prerequisites

Participants should have experience in public administration, urban planning, infrastructure, utilities, digital government, sustainability or programme delivery. They should be comfortable reading policy documents, discussing budgets and interpreting basic performance data. Familiarity with a city strategy, capital programme or service-delivery challenge will help participants apply the methods directly. No coding, engineering design, geographic information system expertise or advanced economics is required. The course does not assume prior smart city project experience; it introduces the relevant policy, governance and delivery methods before applying them.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have experience in public-sector, urban development, infrastructure, utility, sustainability or digital service work. No coding, engineering qualification or previous smart city project experience is required.

Participants should bring a current city strategy, service challenge, project concept or relevant performance data if available. These materials help them build a delivery plan that can be used after the course.

The course suits managers and specialists who coordinate urban policy, infrastructure, municipal services, climate action or digital transformation. It also serves advisers working with cities through development banks, consulting firms or technical assistance programmes.

This course treats technology as one component of sustainable city delivery rather than the main subject. It combines digital government with infrastructure, climate resilience, inclusion, finance, governance and programme management.

Participants use their own city challenge or programme as an application case throughout the ten days. They leave with a structured plan, appraisal tools and governance materials suitable for internal discussion and refinement.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes urban systems, strategy and sector methods; the second week addresses data, resilience, finance, delivery and the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.