SME Development Policy Training Course

Duration 10 days 17 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends SME Policy Officers, Economic Development Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-PP-024

Before you join: Participants should have at least one year of experience in public administration, economic development, private-sector support, finance, business membership organisations or donor programmes.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Small and medium-sized enterprises create jobs, supplier networks, local tax revenues and routes into formal economic activity. Yet public programmes often rely on generic grants, weak eligibility rules, fragmented delivery and indicators that count attendance rather than business results. Policy teams need to diagnose binding constraints, select proportionate interventions and account for public funds while responding to different firm segments, regions and market conditions.

This course equips participants to design, assess and improve SME development policies that support productivity, finance, market access, formalisation, innovation and responsible business practices. Participants use SME policy diagnostics, enterprise segmentation, Theory of Change, Regulatory Impact Analysis, market systems analysis and results-based management. They examine the policy mix across taxation, licensing, procurement, credit guarantees, business development services, export support, cluster programmes and digital adoption.

Teaching combines short instructor briefings with public-policy cases, group analysis, simulation of policy trade-offs and structured application to participants' own mandates. Cases reflect challenges faced by ministries, local governments, development finance institutions and business-support agencies. Participants leave with an SME development policy package: a problem statement, diagnostic evidence, target segments, intervention logic, implementation arrangements, budget assumptions, monitoring indicators and evaluation plan.

The course is suited to public officials and programme leaders who already work with enterprise development, economic policy, investment, private-sector support or local economic development. It is also relevant to staff responsible for donor-funded SME programmes who need clearer links between policy intent, delivery systems and measurable enterprise outcomes.

What you will be able to do

  • Diagnose SME constraints using enterprise data, stakeholder evidence and market systems analysis
  • Segment SME populations using lifecycle, sector, location, ownership and productivity criteria
  • Design policy interventions using Theory of Change and binding-constraint analysis
  • Apply Regulatory Impact Analysis to proposed SME laws, regulations and administrative procedures
  • Structure SME finance policies using credit guarantees, risk-sharing and additionality tests
  • Develop procurement, export and innovation support measures for defined SME segments
  • Build results frameworks with indicators, baselines, targets and evaluation questions
  • Present a costed SME development policy package for senior review

Benefits of attending

For you

  • Produce defensible SME policy proposals supported by diagnostic evidence
  • Assess when grants, guarantees, advisory services or regulatory reform fit
  • Challenge unsupported claims about SME job creation and programme additionality
  • Lead cross-agency discussions using shared policy design language
  • Present policy options with costs, risks, indicators and delivery accountabilities

For your organisation

  • Better targeted SME support budgets and reduced duplication between agencies
  • Clearer eligibility, referral and graduation rules for enterprise programmes
  • Stronger evidence for cabinet submissions, donor proposals and budget reviews
  • Improved monitoring of enterprise outcomes beyond participant and disbursement counts
  • More credible coordination between regulators, financiers and business-support providers

Course modules

17 modules over 10 days

Participants can define an SME policy mandate and distinguish public objectives from business-support activities.

  • SME definitions compared by employment, turnover, assets and legal status
  • Public-value rationale for intervention: market failures, equity and productivity
  • Policy, strategy, programme and project roles distinguished through decision rights
  • SME policy objectives linked to national development and fiscal priorities
  • Institutional mandates mapped across ministries, agencies, municipalities and chambers
  • Policy-cycle stages from agenda setting through evaluation and revision

Participants can produce an evidence-based diagnosis of constraints affecting priority SME segments.

  • Problem trees separating symptoms, proximate causes and structural constraints
  • Enterprise survey evidence tested for sample bias and missing segments
  • Stakeholder interviews structured with semi-structured guides and triangulation
  • Market systems analysis identifies rules, functions and supporting services
  • Binding-constraint tests distinguish broad complaints from actionable policy problems
  • Diagnostic findings ranked by severity, affected firms and reform feasibility

Participants can define priority SME segments and transparent targeting criteria.

  • Lifecycle segmentation separates start-ups, survival firms, growth firms and scale-ups
  • Productivity bands identify firms requiring capability support or market access
  • Women-owned and youth-owned enterprises assessed without treating groups as homogeneous
  • Geographic segmentation compares urban clusters, secondary cities and rural enterprises
  • Formalisation status analysed through incentives, enforcement and administrative costs
  • Targeting criteria balance need, growth potential, inclusion and verifiability

Participants can select an appropriate mix of SME policy instruments for diagnosed problems.

  • Policy instrument typology: regulation, information, finance, services and procurement
  • Theory of Change links activities, outputs, outcomes and assumptions
  • Additionality tests assess whether public support changes firm behaviour
  • Deadweight, displacement and substitution risks assessed before programme approval
  • Matching grants designed with cost-sharing, selection and verification rules
  • Instrument mixes tested against administrative capacity and fiscal affordability

Participants can assess regulatory barriers and prepare proportionate reform options.

  • Regulatory Impact Analysis defines problem, options, costs and consultation evidence
  • Business registration journeys mapped from application through operating licences
  • Standard Cost Model estimates administrative burdens on small firms
  • Risk-based inspection systems replace uniform compliance visits and penalties
  • One-stop shop models assessed for authority, interoperability and service standards
  • Reform options screened for legal feasibility, implementation cost and distributional effects

Participants can design finance policy responses that address specific market failures.

  • Financing gaps distinguished by firm stage, purpose, collateral and risk
  • Credit guarantee schemes structured around coverage, fees, claims and recoveries
  • OECD Recommendation on SME Financing applied to policy design choices
  • Additionality measurement separates induced lending from normal bank lending
  • Alternative finance options include factoring, leasing, supply-chain finance and fintech
  • Consumer protection and responsible lending safeguards built into SME finance programmes

Participants can specify business development services that respond to verified capability gaps.

  • Business development service markets assessed for supply, demand and quality
  • Voucher schemes specify provider accreditation, co-payment and redemption controls
  • Advisory services segmented by management, technical, financial and digital needs
  • Trainer and consultant quality assured through competency standards and feedback
  • Graduation pathways move firms from subsidised support toward commercial services
  • Service outcomes measured through adoption, sales, productivity and survival indicators

Participants can develop market-access measures while protecting competition and value for money.

  • Public procurement barriers analysed through lot sizes, qualification and payment terms
  • Set-asides and preferences assessed against competition, cost and capability risks
  • Supplier development programmes connect SMEs with anchor firms and standards
  • Prompt-payment policies reduce working-capital pressure for small suppliers
  • Export readiness support links product standards, logistics and market intelligence
  • Market-access indicators track bids, contracts, repeat sales and payment performance

Participants can design SME support for innovation, digital adoption and resource efficiency.

  • Innovation policy distinguishes adoption, adaptation, invention and commercialisation
  • Technology extension services address diagnostic, demonstration and adoption barriers
  • Digital readiness assessments cover connectivity, skills, processes and cyber risks
  • Green upgrading incentives target energy efficiency, waste reduction and compliance
  • Challenge funds structured with transparent selection, milestones and co-financing
  • Technology support avoids subsidising tools without demonstrated business use cases

Participants can integrate inclusion and territorial priorities into SME policy design.

  • Gender-responsive policy analysis identifies constraints in assets, time and mobility
  • Disability inclusion measures address accessibility, discrimination and service design
  • Fragile-area enterprise support accounts for security, displacement and market disruption
  • Cluster development maps firms, institutions, infrastructure and shared services
  • Local economic development plans align SME action with territorial assets
  • Inclusion indicators disaggregate reach, outcomes and unintended exclusion effects

Participants can establish governance arrangements for coordinated and accountable SME policy delivery.

  • Delivery chains map authority, funding, implementation and accountability relationships
  • RACI matrices assign responsible, accountable, consulted and informed roles
  • Interagency coordination mechanisms define decisions, escalation routes and meeting cadence
  • Business membership organisations engaged through representation and conflict-of-interest controls
  • Service-level agreements specify outputs, quality standards and reporting obligations
  • Grievance mechanisms capture complaints, appeals, fraud signals and service failures

Participants can prepare realistic cost estimates and budget structures for SME interventions.

  • Activity-based costing separates fixed, variable, administrative and transaction costs
  • Unit-cost calculations compare delivery channels and target-group service intensity
  • Multi-year budgeting aligns commitments, cash flow and expected programme results
  • Fiscal-risk registers identify contingent liabilities from guarantees and subsidies
  • Cost-sharing formulas allocate contributions among government, firms and partners
  • Budget narratives connect expenditure categories with outputs and policy outcomes

Participants can build a results framework with credible indicators and evaluation arrangements.

  • Results chains distinguish inputs, activities, outputs, outcomes and impacts
  • SMART indicators specify definitions, sources, frequency, responsibility and disaggregation
  • Baseline studies establish starting conditions before major programme disbursements
  • Contribution analysis tests plausible links between intervention and enterprise outcomes
  • Quasi-experimental methods compared: matching, difference-in-differences and regression discontinuity
  • Management dashboards combine delivery data, outcome trends and implementation risks

Participants can specify data arrangements that support SME policy decisions and protect firms.

  • Administrative data sources assessed for coverage, quality, timeliness and access
  • Unique business identifiers enable matching across registration, tax and support records
  • Data dictionaries define indicator fields, classifications, ownership and validation rules
  • Privacy-by-design principles limit collection, access, retention and disclosure risks
  • Enterprise panels track firm outcomes while managing attrition and respondent burden
  • Policy dashboards present trends without masking uncertainty or data limitations

Participants can convert policy commitments into sequenced implementation and review plans.

  • Implementation roadmaps sequence legal changes, systems, procurement and service launch
  • Critical-path analysis identifies dependencies, lead times and approval bottlenecks
  • Risk registers assign owners, mitigations, triggers and review dates
  • Pilot design specifies learning questions, target areas and scale decisions
  • Adaptive management routines use monitoring evidence for documented course correction
  • Communications plans address firms, delivery partners, political leaders and media

Participants can compare SME policy options and prepare a decision-ready submission.

  • Multi-criteria analysis scores options against impact, cost, feasibility and equity
  • Cost-benefit analysis distinguishes financial returns, economic benefits and transfer payments
  • Distributional analysis identifies likely winners, losers and mitigation requirements
  • Sensitivity analysis tests assumptions on uptake, costs, default rates and outcomes
  • Cabinet-style submissions frame recommendations, alternatives, risks and required decisions
  • Briefing notes communicate evidence clearly within senior decision-makers' time constraints

Participants can build, review and present a complete SME development policy package for a defined policy problem.

  • Problem statement substantiated with enterprise evidence and stakeholder perspectives
  • Priority SME segment defined through transparent targeting and exclusion criteria
  • Theory of Change links selected instruments with measurable enterprise outcomes
  • Implementation architecture assigns mandates, delivery channels, budget and timetable
  • Results framework specifies indicators, baselines, targets, data sources and reviews
  • Peer review tests feasibility, additionality, risks, equity and fiscal implications

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. SME policy diagnostic template
  2. Enterprise segmentation matrix
  3. Theory of Change model
  4. Regulatory Impact Analysis checklist
  5. SME programme results framework
  6. Costed SME policy package

Who should attend

  • SME Policy Officers — design and revise national or subnational enterprise policies
  • Economic Development Managers — translate growth objectives into implementable SME measures
  • Ministry Programme Managers — manage budgets, delivery partners and programme performance
  • Development Finance Institution Staff — structure finance interventions with public-policy rationale
  • Local Government Economic Officers — target business-support services to local enterprise needs
  • Donor Programme Specialists — assess and govern SME development investments

Skills and tools covered

SME policy diagnosisEnterprise segmentationRegulatory impact analysisSME finance designResults-based managementPolicy implementation planning

Tools and standards

Theory of Change, Regulatory Impact Analysis, Standard Cost Model, OECD Recommendation on SME Financing

How the course runs

Training methodology

The course uses short briefings to establish policy concepts, followed by cases from enterprise agencies, finance schemes, procurement programmes and local economic development initiatives. Participants analyse enterprise evidence, compare intervention options, build results chains and test regulatory proposals through structured group work. Simulations examine trade-offs between inclusion, fiscal cost, administrative burden and market distortion. Application planning begins during the first week and develops into a policy package reviewed by peers and presented in the final module.

Requirements and prerequisites

Participants should have at least one year of experience in public administration, economic development, private-sector support, finance, business membership organisations or donor programmes. They should be comfortable reading basic programme documents, budgets, survey findings and policy papers. Familiarity with SMEs or enterprise support is helpful but not essential. The course does not require economics qualifications, advanced statistics, econometric modelling, legal drafting expertise or prior experience with Regulatory Impact Analysis. Participants benefit most when they can bring a current SME policy question, programme concept or implementation challenge.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some professional exposure to public programmes, enterprise support, economic development or related policy work. Advanced economics, statistics and legal qualifications are not required.

Bring a current SME policy issue, programme concept, implementation challenge or available enterprise data if possible. Sensitive documents are not required, and participants can use anonymised examples.

It is designed for officials and programme staff who shape, fund, regulate or deliver SME support. It also suits development finance and donor personnel responsible for enterprise development portfolios.

This course focuses specifically on SME policy instruments, enterprise segmentation, delivery systems and firm-level outcomes. General economic development courses commonly place greater emphasis on macroeconomic policy, investment promotion or regional planning.

Participants can use the diagnostic, targeting, Theory of Change, costing and results tools to review an existing programme or prepare a new proposal. The final policy package provides a structured starting point for internal consultation and approval.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes diagnosis, instrument design and priority policy areas; the second week covers delivery, budgeting, measurement, implementation and the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.