Supply Chain Analysis Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Supply Chain Analysts, Supply Chain Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-SCM-061

Before you join: Participants should have practical exposure to supply chain, procurement, logistics, planning, manufacturing, warehousing or operations roles.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Supply chain performance depends on decisions made across demand planning, sourcing, inventory, warehousing, transport and supplier management. When data is incomplete, measures conflict or teams optimise isolated functions, organisations face stockouts, excess inventory, late deliveries, expediting costs and unreliable customer service. Supply chain analysts turn operational data into evidence that supports practical decisions on capacity, inventory, suppliers, networks and service levels.

This course develops the analytical methods used to diagnose supply chain performance and recommend improvements. Participants work with process maps, SCOR performance measures, demand forecasts, inventory policies, supplier scorecards, transport cost models, warehouse measures and supply chain risk assessments. They learn to structure data, test assumptions, identify root causes, compare alternatives and present recommendations in commercial terms. The course also covers sales and operations planning, total landed cost, working-capital effects, sustainability measures and digital supply chain data requirements.

Teaching combines focused instructor briefings with spreadsheet-based analysis, sector cases, group problem-solving, operational simulations and individual application planning. Cases reflect procurement, manufacturing, retail, humanitarian logistics, financial services operations and public-sector supply chains. Participants progressively build a supply chain analysis pack using their own business context or a supplied case. They leave with a completed diagnostic, prioritised improvement roadmap, performance dashboard design and a management presentation suitable for adapting at work.

The course suits professionals who already work with supply chain, procurement, logistics, planning or operations data and need stronger analytical methods. It is particularly relevant where leaders require analysts to connect operational measures with service, cost, cash, risk and supplier outcomes.

What you will be able to do

  • Map end-to-end supply chain flows using SIPOC, value stream mapping and SCOR processes
  • Calculate and interpret supply chain performance measures for service, cost, inventory and cash
  • Build demand forecasts using moving averages, exponential smoothing and forecast-error measures
  • Set inventory policies using ABC-XYZ analysis, safety stock and reorder-point calculations
  • Evaluate supplier performance using weighted scorecards, total cost of ownership and should-cost analysis
  • Model transport, warehouse and network alternatives using cost-to-serve and capacity analysis
  • Assess supply chain risks using risk registers, FMEA scoring and continuity actions
  • Produce and present a data-backed supply chain improvement analysis and implementation roadmap

Benefits of attending

For you

  • A repeatable method for diagnosing service, cost, inventory and capacity problems
  • Stronger credibility when presenting supply chain recommendations to finance and operations leaders
  • Practical spreadsheet models for forecasts, inventory policies and supplier performance
  • Ability to distinguish root causes from symptoms in cross-functional supply chain issues
  • A completed supply chain analysis pack for use in current role discussions

For your organisation

  • More consistent analysis of inventory, service failures, supplier performance and logistics costs
  • Better prioritisation of improvement projects using quantified service, cash and risk impacts
  • Clearer links between operational measures and working-capital performance
  • More defensible sourcing, stocking, transport and capacity decisions
  • A common analytical language across procurement, planning, logistics and operations teams

Course modules

20 modules over 10 days

Participants can define an analysis scope that links supply chain decisions to business outcomes.

  • End-to-end material, information and cash flows mapped using SIPOC
  • Supply chain decision horizons separated into strategic, tactical and operational levels
  • Customer promise translated into service, availability and lead-time requirements
  • Scope statements defined through products, locations, suppliers and customer segments
  • Problem trees distinguish symptoms, root causes and decision constraints
  • Stakeholder analysis identifies data owners, decision makers and affected teams

Participants can map supply chain processes and locate performance gaps using SCOR.

  • SCOR Plan, Source, Make, Deliver, Return and Enable processes applied
  • Swimlane maps expose handoffs, approvals, queues and information delays
  • Value stream maps quantify processing time, waiting time and rework
  • Process boundaries set from demand signal through customer delivery
  • Bottlenecks identified using throughput, utilisation and cycle-time evidence
  • Control points assigned to prevent recurring process failures

Participants can prepare operational data sets for reliable supply chain analysis.

  • Data dictionaries define fields, units, owners and refresh frequencies
  • Master-data errors identified across products, suppliers, locations and lead times
  • Transaction records reconciled against purchase orders, receipts and invoices
  • Outliers tested before calculating averages, trends and performance measures
  • Missing values treated using documented assumptions and exception flags
  • Time-series data aligned across fiscal calendars, weeks and reporting periods

Participants can design performance measures that connect operations to financial outcomes.

  • Perfect order rate calculated from complete, on-time and damage-free deliveries
  • OTIF measures separated by customer, product, lane and root cause
  • Cash-to-cash cycle linked to inventory, receivables and payables
  • Inventory turns interpreted alongside service levels and demand volatility
  • Balanced scorecards combine reliability, responsiveness, cost, asset and sustainability measures
  • Metric trees connect executive targets with controllable operational drivers

Participants can classify demand patterns and select suitable forecasting inputs.

  • Demand histories segmented by volume, variability, seasonality and lifecycle stage
  • ABC-XYZ analysis classifies items by value and demand predictability
  • Promotional, seasonal and event-driven demand effects isolated from baseline demand
  • Intermittent demand distinguished from stable and erratic consumption patterns
  • Forecastability assessed using coefficient of variation and demand history
  • Data cleansing rules remove stockout distortion and exceptional orders

Participants can build and compare baseline forecasts using standard forecasting methods.

  • Moving averages calculated for stable demand with selectable periods
  • Exponential smoothing models weighted toward recent demand observations
  • Seasonal indices applied to recurring monthly or quarterly patterns
  • Forecast bias measured using cumulative error and tracking signal
  • MAPE, MAD and RMSE compared for forecast accuracy assessment
  • Consensus forecasts reconciled with sales, finance and supply assumptions

Participants can set inventory policies using demand, lead-time and service-level data.

  • Reorder points calculated from expected demand during replenishment lead time
  • Safety stock sized for demand variability, lead-time variability and service targets
  • Economic order quantity tested against ordering, holding and purchase costs
  • Min-max policies matched to consumption patterns and review frequency
  • Service levels translated into fill rate and stockout risk
  • Slow-moving and obsolete inventory identified through ageing and movement analysis

Participants can quantify the cash and profitability effects of inventory decisions.

  • Inventory carrying costs include capital, storage, insurance and obsolescence
  • Working-capital impacts calculated from stock, receivables and supplier terms
  • Stock reduction opportunities tested against service and expediter cost
  • SKU rationalisation evaluates margin, demand, complexity and replacement risk
  • Excess inventory classified by cause, ownership and disposal options
  • Cash conversion scenarios compare policy changes and expected benefits

Participants can analyse supplier performance and prioritise supplier-management actions.

  • Supplier scorecards weight quality, delivery, cost, responsiveness and compliance
  • Kraljic matrix positions categories by profit impact and supply risk
  • Delivery performance separated into quantity, timing, quality and documentation failures
  • Supplier concentration measured by spend share and source dependency
  • Corrective action requests linked to verified performance failure patterns
  • Quarterly business reviews structured around commitments, trends and actions

Participants can evaluate procurement options using spend, cost and supplier data.

  • Spend cubes analyse expenditure by category, supplier, location and buyer
  • Total cost of ownership includes acquisition, operation, failure and disposal
  • Should-cost models separate material, labour, overhead and supplier margin
  • Price variance traced to specifications, volumes, currencies and index movements
  • Make-or-buy analysis compares relevant costs, capacity and strategic control
  • Sourcing scenarios evaluate competition, resilience, compliance and transition costs

Participants can analyse transport costs, service outcomes and distribution alternatives.

  • Cost-to-serve models allocate transport, handling and delivery costs
  • Freight spend analysed by mode, lane, carrier, weight and urgency
  • Route performance measured through distance, stops, utilisation and on-time delivery
  • Load consolidation opportunities tested against delivery frequency and service commitments
  • Incoterms 2020 responsibilities mapped to cost, risk and control points
  • Carrier scorecards compare claims, capacity, cost and service reliability

Participants can diagnose warehouse productivity, space and order-fulfilment performance.

  • Warehouse process maps trace receiving, put-away, picking, packing and dispatch
  • Slotting analysis positions fast-moving items near efficient pick faces
  • Pick productivity measured through lines, units, travel time and errors
  • Storage utilisation assessed by cube, location occupancy and accessibility
  • Order accuracy analysed through mispicks, damages, shortages and returns
  • Labour standards compare planned hours, actual hours and output volumes

Participants can compare network and capacity options using demand, cost and service evidence.

  • Network maps locate suppliers, plants, warehouses, customers and transport links
  • Capacity models compare available hours, utilisation, constraints and demand
  • Fixed and variable costs separated for location and capacity decisions
  • Centre-of-gravity analysis estimates candidate distribution facility locations
  • Scenario analysis tests volume shifts, closures, disruptions and growth
  • Service-radius analysis compares delivery lead times and transport costs

Participants can support S&OP decisions with balanced demand, supply and financial analysis.

  • S&OP cycle links demand review, supply review and executive decisions
  • Demand-supply gaps quantified by period, product family and location
  • Capacity alternatives compare overtime, subcontracting, inventory and backlog
  • Financial reconciliation converts volume plans into revenue, margin and cash
  • Scenario assumptions documented with owners, triggers and decision dates
  • Exception reports focus meetings on material variances and unresolved constraints

Participants can assess supply chain risks and define proportionate continuity actions.

  • Risk registers capture events, causes, impacts, owners and controls
  • FMEA scores failure modes using severity, occurrence and detection
  • Supplier risk profiles assess financial, geographic, operational and compliance exposure
  • Single-source dependencies quantified by alternatives, lead times and qualification status
  • Business continuity plans define triggers, response actions and recovery priorities
  • Risk heat maps distinguish high-impact exposures from routine operational issues

Participants can incorporate environmental and social measures into supply chain analysis.

  • GHG Protocol Scope 3 categories linked to purchased goods and transport
  • Transport emissions estimated from distance, mode, weight and emission factors
  • Supplier assessments review labour, safety, environmental and ethical requirements
  • Packaging analysis compares material use, damage rates and disposal costs
  • Circular flows assess returns, refurbishment, reuse and recovery opportunities
  • Sustainability measures balanced against service, cost and supply continuity

Participants can specify practical data, dashboard and governance requirements for supply chain analytics.

  • Dashboard requirements begin with decisions, users, thresholds and actions
  • Leading indicators distinguish emerging risk from confirmed performance failure
  • Control towers combine order, inventory, shipment and exception data
  • Data governance assigns ownership, validation rules and access permissions
  • Predictive analytics use cases assessed for data quality and decision value
  • Automation candidates selected through volume, repeatability, controls and exception rates

Participants can convert analysis findings into prioritised and measurable improvement actions.

  • Five Whys analysis tests causal chains behind recurring operational failures
  • Fishbone diagrams organise people, process, technology, material and measurement causes
  • Pareto analysis identifies high-frequency or high-cost problem categories
  • Impact-effort matrices rank initiatives by value, feasibility and urgency
  • Benefits cases quantify cost, cash, service, risk and implementation requirements
  • Improvement charters assign scope, milestones, owners, measures and governance

Participants can present supply chain analysis clearly to operational and executive stakeholders.

  • Executive summaries state decision, evidence, recommendation, benefit and required approval
  • Waterfall charts explain cost, inventory and service performance movements
  • Scenario comparisons show assumptions, trade-offs, sensitivities and decision implications
  • Management presentations separate facts, interpretations, risks and recommended actions
  • Data visualisations use appropriate scales, labels, sources and exception markers
  • Challenge questions anticipated through evidence trails and documented assumptions

Participants can build, review and present a complete supply chain diagnostic and improvement roadmap.

  • Analysis brief defines business problem, scope, stakeholders and decision required
  • Process map identifies flow constraints, handoffs and control weaknesses
  • Performance dashboard presents service, cost, inventory, cash and risk evidence
  • Root-cause findings connect data patterns with validated operational causes
  • Improvement roadmap prioritises actions, benefits, owners, milestones and measures
  • Management presentation defends recommendations, assumptions, trade-offs and implementation sequence

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Supply chain diagnostic template
  2. SCOR-based performance dashboard specification
  3. Demand forecast and inventory policy model
  4. Supplier scorecard and total-cost analysis template
  5. Supply chain risk register and continuity checklist
  6. Prioritised supply chain improvement roadmap

Who should attend

  • Supply Chain Analysts — need structured methods for converting operational data into recommendations
  • Supply Chain Managers — need evidence for service, inventory, capacity and cost decisions
  • Procurement Managers — need stronger supplier, spend and total-cost analysis
  • Demand and Supply Planners — need forecast, inventory and planning performance measures
  • Logistics and Warehouse Managers — need cost-to-serve and operational performance analysis
  • Operations Improvement Professionals — need supply chain data for prioritising improvement initiatives

Skills and tools covered

Supply chain diagnosticsDemand forecastingInventory optimisationSupplier performance analysisLogistics cost modellingSupply chain risk

Tools and standards

SCOR Digital Standard, SIPOC, ABC-XYZ analysis, Failure Mode and Effects Analysis

How the course runs

Training methodology

The course uses short technical briefings followed by worked examples, spreadsheet analysis, case discussions, group exercises and operational simulations. Participants interpret demand, inventory, supplier, transport and warehouse data before selecting actions and defending assumptions. Cases include manufacturing, retail, public procurement and humanitarian supply contexts. Each participant builds sections of a supply chain analysis pack throughout the course, receiving instructor feedback on measures, calculations, findings and recommendations. The final session uses peer review and a management-style presentation to test the completed analysis.

Requirements and prerequisites

Participants should have practical exposure to supply chain, procurement, logistics, planning, manufacturing, warehousing or operations roles. They should be comfortable reading tables, calculating percentages and ratios, and using basic spreadsheet functions such as sorting, filtering and simple formulas. Familiarity with their organisation's products, suppliers, customers or operating processes will help participants apply the methods quickly. Prior study in statistics, operations research, accounting or supply chain qualifications is not required. Advanced Excel, programming, specialist planning systems and prior knowledge of SCOR are also not required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have practical exposure to supply chain, procurement, logistics, planning, warehousing or operations. Basic spreadsheet confidence is expected, but advanced Excel, statistics and programming are not required.

Bring a laptop with spreadsheet software and, where permitted, non-confidential examples of operational reports or supply chain measures. Course materials and case data are provided.

It is designed for analysts, managers and specialists who use supply chain data to support decisions. It suits professionals in procurement, planning, logistics, warehousing, manufacturing, retail, public services and humanitarian operations.

General supply chain management courses focus more broadly on concepts, structures and operating models. This course concentrates on analysing data, calculating measures, testing alternatives and producing decision-ready recommendations.

Participants build reusable templates for diagnostics, forecasts, inventory policies, supplier scorecards and risk registers. The capstone analysis can be based on a current business issue or adapted from the course case.

The first week establishes process mapping, data preparation, performance measurement, demand, inventory and supplier analysis. The second week develops logistics, network, planning, risk, sustainability, improvement and presentation skills, ending with the capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.