Evaluation Management Training Course

Duration 10 days 18 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Monitoring and Evaluation Managers, Programme Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-ME-097

Before you join: Participants should understand basic results-based management concepts, including outputs, outcomes, indicators and theories of change.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Evaluation managers must turn programme questions into credible evidence while controlling scope, budgets, ethics, procurement, stakeholder expectations and quality assurance. Weakly managed evaluations can produce late reports, poorly specified questions, unusable findings or recommendations that do not influence decisions. This course addresses the practical management work required to commission, oversee, use and close evaluations for development and humanitarian programmes.

Participants learn to plan an evaluation function, define purpose and intended use, develop terms of reference, select appropriate designs, manage consultants and field teams, assure data quality, handle ethical risks and assess report quality. The course applies OECD DAC evaluation criteria, UNEG Norms and Standards, theory of change, evaluation matrices, sampling approaches, mixed-methods designs, evaluation budgets and management responses. Participants also learn how to involve affected populations, protect sensitive data and manage evaluations in insecure or resource-constrained settings.

Teaching combines short technical briefings with realistic cases from humanitarian response, public health, education, livelihoods and donor-funded programmes. Participants work through commissioning decisions, stakeholder negotiations, inception reviews, evidence assessment and report-review simulations. Throughout the course, they develop an evaluation management package for a programme of their choice or a supplied case. They leave with a reusable set of planning, commissioning, quality-assurance and utilisation tools, supported by a certificate of completion.

The course is suited to professionals who manage, commission or use evaluations rather than specialist researchers seeking advanced statistical training. It is particularly relevant where programmes require defensible evidence for boards, donors, government counterparts, communities and operational managers.

What you will be able to do

  • Develop an evaluation management plan aligned with programme decisions and accountability requirements
  • Formulate evaluation questions and an evaluation matrix using OECD DAC criteria
  • Prepare terms of reference, budgets and procurement documentation for external evaluators
  • Select credible mixed-methods evaluation designs, sampling approaches and data sources
  • Manage inception, fieldwork, safeguarding, data protection and stakeholder engagement risks
  • Assess evaluation quality using UNEG standards, evidence ratings and report-review criteria
  • Develop management responses, recommendation tracking systems and evidence-use plans
  • Present a complete evaluation management package for a realistic programme case

Benefits of attending

For you

  • Commission evaluations with clearer scope, credible questions and realistic resource requirements
  • Review consultant proposals and inception reports with stronger technical judgement
  • Identify weak evidence, unsupported conclusions and unmanageable recommendations before publication
  • Lead structured discussions with donors, implementers, communities and evaluation teams
  • Build a portfolio-ready evaluation management package for future assignments

For your organisation

  • Better specified evaluations that answer priority management and accountability questions
  • Reduced procurement and delivery risk through stronger terms of reference and oversight
  • More credible findings supported by transparent methods, ethics and quality controls
  • Higher use of evaluation recommendations through ownership and tracked management responses
  • Stronger donor confidence in evaluation governance, reporting and learning processes

Course modules

18 modules over 10 days

Participants can define an evaluation management role, governance structure and decision process for a programme portfolio.

  • Evaluation functions: accountability, learning, decision support and public transparency
  • Roles of commissioners, managers, evaluators, reference groups and communities
  • Independence, impartiality and credibility within organisational reporting structures
  • Centralised, decentralised and hybrid evaluation function operating models
  • Evaluation policies translated into annual workplans and governance calendars
  • RACI matrices for commissioning, technical review, approval and follow-up

Participants can establish whether an evaluation is justified and define its intended users and decisions.

  • Decision-focused evaluation purpose statements linked to management decision points
  • Primary users mapped by influence, information needs and anticipated actions
  • Accountability, learning and strategic purposes distinguished before commissioning
  • Timing evaluations around programme milestones, funding decisions and adaptation windows
  • Evaluability assessment identifies evidence gaps before a formal evaluation
  • Demand analysis prevents routine evaluations with no defined use pathway

Participants can reconstruct and test a theory of change suitable for evaluation planning.

  • Theory of change distinguishes activities, outputs, outcomes, impacts and assumptions
  • Causal pathways mapped with contextual factors, risks and behavioural mechanisms
  • Assumption testing identifies claims requiring evidence during the evaluation
  • Contribution claims framed without overstating attribution or causality
  • Reconstructing undocumented programme logic from plans, reports and stakeholder interviews
  • Results frameworks checked for vertical logic and measurable outcome statements

Participants can develop focused evaluation questions using appropriate criteria, judgement criteria and evidence needs.

  • OECD DAC criteria applied to development intervention performance questions
  • Humanitarian evaluation criteria adapted for relevance, coverage and connectedness
  • Evaluation questions prioritised using utility, feasibility and ethical sensitivity
  • Judgement criteria define what constitutes satisfactory programme performance
  • Subquestions separate descriptive, causal, comparative and explanatory evidence needs
  • Question burden controlled through scope boundaries and decision-focused prioritisation

Participants can produce an evaluation matrix that links questions, indicators, methods and judgement criteria.

  • Evaluation matrices connect questions, indicators, sources, methods and limitations
  • Existing monitoring data assessed for completeness, validity and disaggregation
  • Evidence gaps matched to feasible primary and secondary data collection
  • Triangulation plans compare findings across methods, sources and respondent groups
  • Data collection responsibilities assigned across evaluators, partners and programme teams
  • Matrix reviews identify unanswerable questions before fieldwork begins

Participants can select proportionate evaluation designs and explain the limits of causal claims.

  • Experimental, quasi-experimental and theory-based designs compared for decision needs
  • Contribution analysis tests causal claims through evidence and rival explanations
  • Process tracing assesses mechanisms, alternative explanations and confidence levels
  • Before-and-after comparisons interpreted with confounding and secular trend risks
  • Comparison groups assessed for selection bias, contamination and ethical feasibility
  • Design choices balanced against budget, timing, access and data availability

Participants can approve sampling and mixed-methods plans appropriate to evaluation questions and constraints.

  • Probability sampling frames, sample sizes and confidence limitations explained
  • Purposive sampling strategies for key informants, cases and hard-to-reach groups
  • Focus groups designed around participant composition, facilitation and safeguarding
  • Key informant interviews structured using topic guides and respondent selection
  • Survey questionnaires tested for wording, translation and response bias
  • Mixed-methods integration planned at design, analysis and interpretation stages

Participants can identify and manage ethical, safeguarding and data-protection risks throughout an evaluation.

  • Informed consent procedures address purpose, risks, confidentiality and withdrawal
  • Do-no-harm assessments identify potential participant and community risks
  • Safeguarding protocols cover disclosures, referral pathways and evaluator conduct
  • Data minimisation limits collection to information required for evaluation questions
  • Anonymisation, pseudonymisation and access controls protect sensitive respondent data
  • Ethics review requirements assessed for vulnerable groups and sensitive topics

Participants can design stakeholder engagement that improves relevance, legitimacy and use without compromising independence.

  • Stakeholder mapping identifies rights-holders, duty-bearers, implementers and decision-makers
  • Reference groups establish technical input without directing evaluation conclusions
  • Participatory approaches involve affected people in questions, interpretation and validation
  • Power analysis anticipates exclusion, gatekeeping and respondent retaliation risks
  • Feedback mechanisms communicate findings back to participating communities responsibly
  • Engagement plans specify touchpoints, roles, language and accessibility arrangements

Participants can prepare terms of reference and manage a transparent evaluator selection process.

  • Terms of reference specify purpose, scope, questions, deliverables and governance
  • Technical specifications define required methods without predetermining findings or conclusions
  • Budgets estimate evaluator days, travel, translation, data collection and contingencies
  • Procurement scoring evaluates technical quality, experience, price and safeguarding capacity
  • Conflict-of-interest declarations protect evaluator independence and perceived impartiality
  • Contract clauses cover ownership, confidentiality, milestones and quality acceptance

Participants can oversee inception and fieldwork while maintaining scope control, quality and ethical compliance.

  • Inception reports reviewed against questions, methods, sampling and workplan
  • Fieldwork readiness checks cover permissions, security, logistics and communications
  • Change-control procedures document approved adjustments to scope, methods and timelines
  • Daily fieldwork monitoring identifies nonresponse, access constraints and emerging risks
  • Remote data collection assessed for consent, exclusion and data-security limitations
  • Regular check-ins maintain independence while resolving operational barriers promptly

Participants can assess the credibility, limitations and sufficiency of evaluation evidence.

  • Data quality dimensions include validity, reliability, precision, integrity and timeliness
  • Audit trails document data cleaning, coding decisions and analytical changes
  • Source criticism assesses bias, incentives, provenance and corroborating evidence
  • Qualitative coding frameworks link themes directly to evaluation questions
  • Descriptive statistics checked for missing data, outliers and subgroup differences
  • Evidence-strength ratings distinguish plausible findings from well-supported conclusions

Participants can distinguish evidence, findings, conclusions and recommendations during technical review.

  • Findings state evidence-based answers without premature interpretation or prescription
  • Conclusions synthesise findings into reasoned judgements against stated criteria
  • Recommendations specify actions, owners, priorities, resources and implementation conditions
  • Root-cause analysis separates symptoms from structural and operational causes
  • Disaggregation examines differential outcomes by gender, age, disability and location
  • Negative findings communicated accurately without blame or unsupported certainty

Participants can conduct structured quality assurance reviews of evaluation reports and supporting evidence.

  • UNEG quality criteria applied to report structure, methods, ethics and findings
  • Executive summaries tested for accuracy, decision relevance and evidence consistency
  • Methods sections reviewed for sampling transparency, limitations and triangulation
  • Claims traced from recommendations through conclusions, findings and source evidence
  • Quality review comments prioritised by materiality, clarity and revision feasibility
  • Acceptance decisions documented using report-review checklists and sign-off records

Participants can convert evaluation findings into owned actions, learning products and decision support.

  • Utilisation plans identify users, decisions, products, timing and communication channels
  • Management responses assign recommendation owners, deadlines and resource commitments
  • Recommendation tracking logs status, evidence of completion and overdue actions
  • Learning workshops test findings with programme teams before action planning
  • Briefing products translate technical evidence for boards, donors and communities
  • Follow-up reviews assess whether evaluation actions changed programme decisions

Participants can adapt evaluation management methods to humanitarian access, protection and coordination conditions.

  • Real-time evaluations support course correction during active emergency responses
  • Humanitarian access constraints shape sampling, security and remote-method decisions
  • Protection risks assessed when collecting data from crisis-affected populations
  • Coordination evaluations examine cluster performance, coverage and operational complementarity
  • Humanitarian principles considered when assessing relevance, impartiality and effectiveness
  • After-action reviews distinguished from independent evaluations and lessons-learned exercises

Participants can plan an evaluation portfolio and establish controls for consistent evaluation management.

  • Evaluation calendars align commissioning cycles with programme and donor milestones
  • Portfolio prioritisation weighs strategic value, risk, expenditure and evidence gaps
  • Evaluation registries track status, budgets, findings and management response progress
  • Standard operating procedures define review gates, approvals and document retention
  • Annual synthesis identifies recurring findings across projects, countries and themes
  • Evaluation budgets planned as a proportionate component of programme resourcing

Participants can build, review and present a complete evaluation management package for a realistic programme case.

  • Programme brief analysed to define decisions, users, scope and evaluation purpose
  • Theory of change reconstructed with assumptions, risks and causal pathways
  • Evaluation questions and matrix prepared using OECD DAC judgement criteria
  • Terms of reference drafted with methods, governance, budget and deliverables
  • Quality-assurance and ethical-risk controls incorporated into the management plan
  • Management response and utilisation plan presented to a simulated decision panel

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Evaluation management plan template
  2. OECD DAC evaluation matrix
  3. Terms of reference and budget template
  4. Inception report review checklist
  5. Evaluation report quality-assurance checklist
  6. Management response and recommendation tracker

Who should attend

  • Monitoring and Evaluation Managers — responsible for commissioning and assuring programme evaluations
  • Programme Managers — need evidence that informs adaptation, scale-up and closeout decisions
  • Humanitarian Response Managers — oversee evaluations under access, protection and timing constraints
  • Donor Programme Officers — assess evaluation plans, reports and management responses
  • Research and Learning Officers — translate evaluation findings into organisational learning products
  • Government Planning Officers — manage externally funded evaluations and public accountability requirements

Skills and tools covered

Evaluation commissioningTheory of changeMixed-methods designQuality assuranceEvaluation utilisationEthical oversight

Tools and standards

OECD DAC Evaluation Criteria, UNEG Norms and Standards for Evaluation, Theory of Change, Evaluation Matrix

How the course runs

Training methodology

The course uses short instructor briefings to introduce evaluation management methods, standards and decision points. Case work examines realistic commissioning, fieldwork and report-quality problems from development and humanitarian programmes. Group exercises include drafting questions, reviewing terms of reference, assessing inception reports, resolving ethical dilemmas and prioritising recommendations. Simulations recreate evaluator selection meetings and findings-validation discussions. Participants apply each tool to a supplied case or their own programme, receiving structured peer and instructor feedback before the capstone presentation.

Requirements and prerequisites

Participants should understand basic results-based management concepts, including outputs, outcomes, indicators and theories of change. Experience supporting programmes, monitoring systems, donor reporting, research, learning or evaluation is useful. Participants should be comfortable reading tables, discussing evidence and working with programme documents. The course does not require advanced statistics, econometrics, specialist software, prior experience as an evaluator or a postgraduate research qualification. It focuses on managing and using evaluations, although participants will examine the technical choices that managers need to approve and oversee.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic programme results concepts, such as outputs, outcomes, indicators and theories of change. You do not need advanced statistics, research software expertise or prior experience as a lead evaluator.

Bring a current or recent programme document, results framework, monitoring plan or evaluation terms of reference if you can share it appropriately. Participants may instead use the supplied development or humanitarian case materials.

It is designed for professionals who commission, manage, review or use evaluations, including M&E managers, programme managers, donor officers and learning staff. It is also suitable for government staff overseeing externally funded evaluation work.

Monitoring courses focus on routine performance data and indicator systems, while research methods courses focus more deeply on conducting studies. This course concentrates on the management decisions required to commission, oversee, quality-assure and use evaluations.

You can use the templates to scope an upcoming evaluation, revise a terms of reference, review an inception report or establish a recommendation tracker. The evaluation management package developed during the course provides a practical starting point.

Each training day runs from 08:30 to 16:30, providing about 6.5 contact hours. The first week builds core planning and commissioning tools, while the second week focuses on oversight, quality assurance, utilisation and the final capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.