Course overview
Water, sanitation and hygiene programmes fail when technical choices, community practices, service management and public-health risks are treated separately. Water points may be functional but unsafe; latrines may be built but unused; hygiene promotion may not reach priority groups; and emergency systems may become unsustainable after handover. WASH managers need to assess needs accurately, select proportionate service options, manage risks, supervise delivery and measure whether services are safe, accessible and maintained.
This course develops the practical management skills required to plan and deliver WASH programmes in development and humanitarian settings. Participants work with Sphere minimum standards, WHO Water Safety Plans, JMP service ladders and WASH FIT. They assess water sources and household access, select treatment and storage controls, plan sanitation systems, design hygiene behaviour-change activities, establish operation and maintenance arrangements, manage suppliers and contractors, and use monitoring data for corrective action. Particular attention is given to inclusion, safeguarding, outbreak preparedness, climate risks and the transition from emergency provision to durable services.
Teaching combines short technical briefings with sector cases, group analysis, design tasks, service-failure simulations and structured peer review. Participants progressively build a WASH programme package during the first week, then test its technical, operational and monitoring assumptions during the second. They leave with a complete WASH programme design package: assessment findings, service-level targets, risk controls, sanitation and hygiene actions, implementation arrangements, budget assumptions and monitoring indicators. The course is delivered over 10 days, from 08:30 to 16:30, in classroom locations in more than 50 cities or through live online instruction, and includes a certificate of completion.
The course suits professionals responsible for WASH programming, public-health operations, camp services, infrastructure delivery, grants management and partner oversight. It is particularly relevant where teams must make defensible decisions under resource, time, environmental and access constraints.


